Best Western Sandman Hotel

0 for the motel; 10 for Golden One Center.

Liked: No! Biggest mistake of our trip was choosing this motel, it was horrible. Lots of homeless people, poor staff, did not receive the room we reserved; did not feel safe; almost drove back home and after all this was charged almost $2000; we should have been paid to stay in dangerous conditions; also, the fire alarm in our room was broken and they never came to fix it.
Disliked: Everything.

Exceptional

Will absolutely not book again

Disliked: I’m really not happy with the communication of this hotel and it’s unacceptable how hard it is to get in contact with the facilities of this best Western on site to get a hold of anybody at the front desk

It's a dump. Can't rely...

Liked: Nothing
Disliked: It's a dump. Hot breakfast was powdered eggs. No meat. Toilet seat falling off, molding rotting, door handles falling off, shower knobs leaking, mold in a/c unit. I've seen better furniture in Goodwill. And a bonus, a hooker knocked on our door at 9 pm looking for her customer, lol.

One room was good the...

Liked: Location was great
Disliked: One of our rooms had insects crawling out of the bath waste and the rooms had an odour like vinegar probably from the aircon. I booked the room on the rating compared to other in the area (1km) so the others must of been very bad or this one has slipped

Exceptional

Very good

Liked: Location and breakfast
Disliked: Noisy dogs barking in the night

Very good

Basic but comfy

Liked: Location for us was excellent, short walk to old Sac by the river. Breakfast - whilst not amazing - was substantial and lady there every morning very good and helpful.
Disliked: Room pretty basic. Clean & comfy enough but dated and do need work done on them. TV didn't work when certain lights were on (bit worrying!). Having said that it served our purpose and always had a good night's sleep apart from when a guest sneaked in a small yappy type dog (no pets allowed?).

Bad