Best Western Port Columbus

Liked: Great place to stay.
Disliked: Had a whirlpool room, but they had no robes available. That was to be included, based on the description of the room.

Disappointing

Disliked: The toilet got clogged three times, and they were out of bath towels the second day. The price was too high and i needed a refund .

Very good

The room I booked was...

Liked: The location was the only good thing about this stay
Disliked: The property was poorly maintained. Staff lounging around the lobby not wearing any set uniforms or name tags making it difficult to even knowledge who staff were compared to the guest. The breakfast had no hot food selections except waffles for my stay. The staff had poor communication with each other regarding passing along information about the guests

Very good

Liked: Customer service was amazing. The rooms were comfortable. It was an overall nice place to stay.
Disliked: Their breakfast could have been better but they did have some options.

Alright

Liked: The location, jacuzzi tub and pool
Disliked: The rooms were a little outdated and not as clean.

Very good

Very good

Liked: It was clean and had lots of food options nearby. Everyone was friendly and helpful.
Disliked: Had to get to breakfast a little early cuz it goes fast.

Good

Classy, spacious room with great...

Liked: The beds and pillows were unusually comfortable. The pillows kept their shape while in use, pleasantly firm and much better than at the other brand (much cheaper) I stayed the previous night. The lighting in the room was fantastic. There were many choices like subtle lighting from behind the headboard and closer lights at bed table. I had only one problem in the bedroom - the coffee maker did not work. It was not a big issue since I was soon going to breakfast. So I did not report it. I had a problem in the shower because it had only a thin cloth as curtain. In pushing aside to enter, a lot of spray got on the bathroom floor and I needed a large bath towel to mop it up. Plastic curtain would have helped.
Disliked: There was no hot dish in the steam server tray with a lid. Only warm option was to make a waffle or toast. No hot water in the dispenser marked 'hot water' for people wanting instant oatmeal. Coffee urn/dispenser had run out by 7 am when I arrived. I hollered into kitchen but nobody was there so I told the overnight attendant and he scouted up the assigned person.