Liked: The wooded area outside the hotel.
Disliked: Carpet was looking quite dingy!

Good

Need to improve cleanliness

Liked: The room was nice and comfortable, staff friendly and helpful
Disliked: The room was dirty. There were toothpaste stains in the sink and hairs in the showers. The shampoo was half used as well. Specially in the middle of a pandemic they should be cleaning the rooms more consciously and thoroughly. Very disappointing from such a big hotel chain that they aren't able to maintain certain standards

Poor

Superb

Liked: Breakfast bag was great

Very good

Didn't complain b/c was a...

Liked: Bagel on breakfast sandwich was dry and stale, could have used some butter or toasting.
Disliked: I had to wipe out the bathtub when I first arrived. Strange hairs and other dirt particles were left behind, and I found dog kibble on the ground. The bathroom had not been swept, and there was no conditioner. Coffee machine, but missing the coffee pot.

Best Western Sonora Oaks

Liked: Location was perfect since we were traveling to Yosemite National Park early in the morning. The grab?n go breakfast was just what we needed.
Disliked: Property needs updating. Found spiders and bugs in the bathroom. Brown water came out of the tub spigot for a few seconds. Our room smelled of cigarette smoke, even though it was designated non-smoking.

Exceptional

Disliked: No pool

Exceptional