Best Western Plus Omaha Airport Inn

Good

Liked: Breakfast and location was good
Disliked: There was no room service/cleaning for the 4 nights we stayed

Good

Aweful, aweful, aweful. Stay away...

Liked: Nothing
Disliked: Desk clerk aweful, room dirty, bsth tub didnt drain cieling in shower falling in pieces in bathtub, mattress smelled and was harder than the floor stayed only one night out of the 3 reserved. Had trouble communicating with clerk his english and understanding was poor, arrived at hotel at 2:30pm and they wanted to charge me $50 early fee.

Great facilities…staff were responsive.. .....

Liked: Location; nice breakfast, room was clean
Disliked: Shower didn’t drain (stopper didn’t stay up)…. Was no smoking but had a smoky smell? The room had no bedding for the sofa bed and we had trouble getting a full set. Someone sat outside our first floor room w a booming car stereo for fifteen minutes… it was daytime but we needed to nap after the airport endurance contest…

Disappointing

Liked: Room 222 smelt really bad of smoke and mold. Bathroom had some mold. Not hotels fault but i could hear the person in next room yawning.
Disliked: smellnoise

Good

It was very nice.

Liked: We left before breakfast.
Disliked: They said breakfast started at 6 but nothing was out.

I’ll be back!

Liked: Location was excellent. Shuttle Service to airport on time and friendly. Front desk clerk was excellent at checking! Smile, made shuttle arrangement, very professional and what a smile!

Exceptional