Poor

Disliked: They charge 150 dollars in damage fees for locals but not people from out of town. Has Apple Pay all over the building but refuses to let people use it. Ice machine didn’t work. Breakfast was horrible. Bed was uncomfortable.

Quiet and Safe place to...

Liked: Stayed here when visiting family multiple times. Convenient location to family, safe area, large area for walking pet, plenty of parking. Hot breakfast in the morning is great and coffee available 24x7.
Disliked: Dumper area messy, smelling, trash and over flowing exterior garbage can ALL WEEK by back parking area.

Liked: I love the friendliness of the staff and the cleanliness of the hotel itself

Superb

Would stay here again!

Liked: I can tell they want to keep this place in good shape, clean, and generally in good condition, and the bed was comfortable! I was able to do work using the WiFi without issue. friendly staff too. This place is a good deal, especially for the area. I would stay here again.
Disliked: like a couple people commented, you can hear the fridge running but it’s not too bad.

Pleasant

Will probably stay here again...

Liked: Close to college and shopping
Disliked: Most of breakfast foods that were supposed to be hot were cold such as eggs and sausage. Pancake machine was broke

Exceptional

Liked: The ladies at the front desk were very nice. The room was very clean. I have had to travel to Newport news several different times over the past year and this is my favorite.so far. From staff to cleanliness.

Superb