Best Western Plus Miami-Doral Dolphin Mall

Avoid at all costs

Liked: Nothing, it was so bad we had to request our money back and leave
Disliked: The room was filthy, the bathroom looked like a true crime documentary, the lamps were busted, we requested a crib and they didn’t have one, i mean… it’s not worth it at all. Quite frankly i’ve seen roadside motels in better shape

Pleasant

Horrible

Liked: Location
Disliked: The one elevator was out of service during peak time. Blinds in the room was not functioning so there was no privacy. The phone in the room was not working so to complain about the blinds I had to walk down from the top floor to the front desk to lodge the complaint. I informed them about the blinds on the first day and up to when I left there was no attempt to rectify. I was told they have no maintenance staffAnother issue was the card keys don’t work more than one use. When you get to your room you realise the key won’t open the door and you have to walk back down to the Fri t desk to get it recoded

Great stay

Liked: Pool area was nice, good breakfast, clean rooms.

Very good

Liked: Comfortable. Free parking

Location to FIU great, everything...

Liked: Location
Disliked: Out dated shower appliance. Lock on door malfunctioning. The breakfast was horrible.

Not happening again

Disliked: Real ugly smell in the room

Bad

Liked: Dirty place.
Disliked: smell terrible

Terrible

Liked: No
Disliked: Personal