Best Western Plus Ambassador Suites Venice

Exceptional

I will highly recommend this...

Liked: Super clean, spacious rooms and the breakfast was very varied.
Disliked: Stayed for one night. Nothing bad to say

Passable

Liked: It was convenient to a lot of restaurants and shopping stores
Disliked: From the time we arrived, out toilet did not arrive properly. I was told by staff that maintenance was gone for the day and they would have them come first thing the next morning. No one showed. They also had no other vacancy so we had to stay in that room. The toilet nearly overflowed at 5:45am and I had to go to front desk to get a plunger. From the beginning everytime we used the toilet we had to remove the lid off the back of toilet and push the holes down to fill the toilet in order to flush. The entire room smelled of sewage from the moment we walked in at check in. I also told the front desk and they said they would let management know.

Very good

Liked: The staff was friendly and the breakfast was good
Disliked: The hallways had a musty smell and I did not like that. They charge $100 hold and it's been 2 weeks and I still haven't got my money back

Not the best experience due...

Liked: Clean and good sized room
Disliked: Wifi didn’t work at all in our room, extremely annoying!

Very good

Exceptional

Superb

Liked: Room was clean n comfortable.
Disliked: The shower head needs to be replaced, not good!

Exceptional

Liked: Only 2 complaints 1 high hat fixture in bathroom needed new lamp request went unattended, asked for shampoo to be refilled also to no avail. Sorry wrong didn't like box !