Won’t be going back.

Disliked: Attitude of restaurant staff. George in particular was surly, didn’t understand enough English and was rude and disrespectful. The room was pokey and the bed too small. One of the lamps was broken.The receptionist struggled with English and said she was giving me a premium room. I’d hate to have seen a standard room.

Only in a case there’s...

Liked: Location for St Pancras
Disliked: Over priced , the staff was poor

Superb

Liked: The staff at the check-in counter are really nice, kind, and helpful. The rooms are adequate. The beds are just great. All in all, I choose this hotel on a price/quality barometer and think it's fine for that. You can always pay extra for more comfort and choice elsewhere.
Disliked: On the 2nd morning of 3 night stay, I had an awkward experience at breakfast. I arrived just before 10 am closing & it was as if it would be an effort for the breakfast staff to serve me. Where is the work ethic + customer courtesy these days!To be balanced, brekkie on the 3rd & final morning went well. The staff were attentive & helpful.

Good

Liked: Staff are very friendly and very close to tubes within central London.
Disliked: It's very basic and has almost an old school feel, but it did the job for a quick stay in London.

Pleasant

Good

Good

Pleasant

Liked: Strategic location
Disliked: Elevator was not working on second day of my stay and boiler was not working on third day if my stay causing me not able to shower

Good location and functional, comfortable...

Liked: Location was good and staff very pleasant and helpful.
Disliked: Hairdryer didn’t work and shower didn’t drain well so flooded the bathroom. Decor and carpets are very tired.