Do NOT recommend the hotel

Liked: Love the location. it’s very close to the Target Center, restaurants and parks. The bedding was great. Our room view was nice from the 9th floor.
Disliked: All the rest was a disaster. I didn’t expect this kind of service at all. The first negative thing was a reception. Asian gentleman even didn’t try to be welcoming. He did his job without looking at us like everything he cared was the computer in front him. Next breakfast, the first day everything looked promising except the fact that there wasn’t coffee in the breakfast area and we were directed to grab one in the lobby but there wasn’t milk in the lobby and they told us to return to kitchen for some milk OMG. The next day the breakfast was partially empty and we should wait for bakery to be baked and coffee to be brewed but our third morning was a pick. NOTHING but yesterday’s cold eggs and dry cereal. No toast, no bread, no cheese , no fruit, no coffee. I asked about any kind of toasts at least. The woman explained us that they hadn’t got food delivery but in 5 minutes she found 2 pieces of gluten free toasts for me ( my other members of the family weren’t so lucky:) I am ok with gluten and didn’t need any dietary bread but I was happy to have toasts. And the last but not least. PARKING: they charged us $35+ taxes per night and we were ok with that. In the morning we we’re approaching our car and shocked to see that 3 cars next to ours had broken glasses. People were calling police and told us that that night a bunch of cars were damaged ( at the paid hotel parking!!!!!!!!) Noone looked for our vehicles. They charged guests and that was all service. Forgot about Elevator: cards were not working in the elevator and you needed to ask other guests to activate your floor for you. The room card worked appr 70% of times in the elevator. It’s annoying.

great value for money.

Liked: the location was great; within walking distance from North Loop, Nicolette Mall and nightlife.
Disliked: that housecleaning doesn’t come every day. that wasn’t explained when checking in. and unfortunately no king beds in the room: had realized when booking… the lobby is modern but a bit tired here and there.

Disappointing

That hotel was a mistake

Liked: The view
Disliked: The Asian receptionist was so rude…The building itself is very funny and very difficult to locate the hotel from the parking lot…The property had so many loose boys and girl loitering and fighting all in the parking lot…I had a very bad experience…And I had to pay almost 80 dollars a day in parking because for every time I leave and come back I will have to pay $20 dollars when leaving the hotel

Exceptional

Poor

Disliked: The refrigerator didn't work and was stuck at 64 degrees. The toilet did not flush...gross!

disappointing - wouldn’t recommend the...

Liked: modern
Disliked: staff miserable and totally disengaged

Exceptional

Superb