1 Hotel West Hollywood Guest Reviews
Write a review
Write a review
Gemma Sun, 17 August 2025
Excellent
Liked: Breakfast was good. Joseph served us and was very friendly. The pool area was fab and the chap there superb.
Annabel Thu, 14 August 2025
Disappointing
Selma Mon, 11 August 2025
Very good
Liked: Great location and cool vibe
Disliked: Rooms and bathrooms quite small for a 5* with relatively limited amenities (everything comes with an extra fee). Average value for the price.
Alicia Sat, 9 August 2025
Disappointing
Juliet Mon, 4 August 2025
Pleasant
Paula Tue, 29 July 2025
Bad
Disliked: Unfortunately, our stay at the hotel was a big disappointment.Right from the start, the phone in the room wasn’t working, there was no running water all night, and loud, strange noises were coming from the pool area, making it impossible to sleep. The hotel is extremely noisy and lacks soundproofing – definitely not suitable for families or anyone looking for rest.The food was also a letdown. Although marketed as organic and healthy, the meals were bland and of questionable quality – the only positive being the large portions.The room was missing basic amenities like toilet paper and cotton pads, and housekeeping didn’t restock them despite requests. The staff seemed disengaged and unresponsive.Laundry service was overpriced, took the entire day, and the clothes came back damaged and covered in lint.Overall, the hotel fails to meet basic standards of comfort and service. Definitely not worth the price and not recommended for a relaxing stay.
Laura Fri, 25 July 2025
Exceptional
Laura Fri, 25 July 2025
Exceptional
Hanna Thu, 24 July 2025
Superb
Caroline Wed, 23 July 2025
Perfection
Liked: Luxurious while cozyGreat check in , great check outFriendly and pro staff from valet to front desk to other staff walking around engaging with the customer - very rare these days so I appreciated the mini bar lady asking if she could help me with my luggage! That mindset there is priceless!
Disliked: Nothing to moan about . It’s spotless , clean, quiet, and made me want to come back again next time