1 Hotel West Hollywood Guest Reviews
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Alicia Sat, 9 August 2025
Disappointing
Juliet Mon, 4 August 2025
Pleasant
Paula Tue, 29 July 2025
Bad
Disliked: Unfortunately, our stay at the hotel was a big disappointment.Right from the start, the phone in the room wasn’t working, there was no running water all night, and loud, strange noises were coming from the pool area, making it impossible to sleep. The hotel is extremely noisy and lacks soundproofing – definitely not suitable for families or anyone looking for rest.The food was also a letdown. Although marketed as organic and healthy, the meals were bland and of questionable quality – the only positive being the large portions.The room was missing basic amenities like toilet paper and cotton pads, and housekeeping didn’t restock them despite requests. The staff seemed disengaged and unresponsive.Laundry service was overpriced, took the entire day, and the clothes came back damaged and covered in lint.Overall, the hotel fails to meet basic standards of comfort and service. Definitely not worth the price and not recommended for a relaxing stay.
Laura Fri, 25 July 2025
Exceptional
Laura Fri, 25 July 2025
Exceptional
Hanna Thu, 24 July 2025
Superb
Caroline Wed, 23 July 2025
Perfection
Liked: Luxurious while cozyGreat check in , great check outFriendly and pro staff from valet to front desk to other staff walking around engaging with the customer - very rare these days so I appreciated the mini bar lady asking if she could help me with my luggage! That mindset there is priceless!
Disliked: Nothing to moan about . It’s spotless , clean, quiet, and made me want to come back again next time
David Tue, 22 July 2025
Superb
Hicks Tue, 22 July 2025
Exceptional
Cierra Mon, 21 July 2025
Poor
Liked: The hotel was clean and staff was friendly.
Disliked: The bathtub was so high up that my friend slipped and fell and got covered in bruises. The food was awful each time we tried it, and not worth the money. The hotel is confusing to navigate. We paid for spa treatments just to find out there’s no normal spa facilities (sauna, steam room, etc).