DoubleTree by Hilton Winston Salem Guest Reviews
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5.8 miles from Winston Salem centre |
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James Wed, 24 April 2024
Exceptional
Liked: Love the property!!! It’s always an awesome time staying.
Disliked: They charged me for two day and stated that one will fall off. That put my bank account in the red. I OK was not notified that they would hold double the money. This has never happened to me. They could have just refunded the 40$ incidental fee. Now I have to wait thee to five days to get my money back plus pay an overdraft fee.
James Mon, 22 April 2024
Exceptional
Verified Hotel Guest Thu, 11 April 2024
Liked: the key did not open the door. we stayed for 4 nights. each time we went to the room a staffer had to take us and open it with the master key. they promised day to fix it, but no attempts were made. at no time did they offer for us to change rooms.
Disliked: the staff was nice about it, but made no notes, made promises just to put us off. i ask to speak to a manager but was never there. We will not be staying there again.
Jasmon Mon, 8 April 2024
Bad
Lakisha Sun, 7 April 2024
Good
Caldwell Fri, 5 April 2024
Overall, I enjoyed the stay....
Liked: It was pretty good. I would have liked to have seen some boiled eggs on the buffet.
Disliked: Check-in time could have been earlier. I kept having Wi-Fi issues.
Verified Hotel Guest Thu, 4 April 2024
Liked: Very poor service.
Disliked: Double and triple billed me even after I paid for my room. Then said it would be 5 to 10 business days before I would receive my money back into my account
Steven Thu, 4 April 2024
Charged for nothing
Liked: I was charged $145 and we didn't even. Stay there. My car broke down. I received No refund
Disliked: I was charged for a room that I didn't stay at
Edwin Tue, 2 April 2024
Nice room but no decent...
Liked: Breakfast was terrible. No hot food, stale sweet rolls. You would be better off not having anything but coffee.
Disliked: Food
Verified Hotel Guest Mon, 18 March 2024
This guest did not leave comments about this hotel.