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voco The Franklin New York eeef - (855) 270-4339
voco The Franklin New York, 164 East 87 Street, New York City, NY -(855) 270-4339
Area: Upper East Side
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BOOK ONLINE OR CALL - (855) 270-4339
4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (751 Ratings)
2.1 miles from New York City centre
BOOK ONLINE OR CALL - (855) 270-4339
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Hotel Description
This hotel offers comfortable guestrooms and free wireless internet access in Manhattan's Upper East Side steps from Central Park and the famous Museum Mile. The voco Franklin Hotel New York features a 24-hour espresso and cappuccino service. Guests can also choose from a variety of dining options in the surrounding area. Guestrooms at the Franklin boast flat-screen TVs. Guests will also enjoy pillow-top mattresses with high-quality linens and cozy dressing gowns.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
w
Non Smoking
r
Pets Allowed
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
q
Accessible
Other Amenities
` Pets Allowed
` Parking
` Air Conditioning
` 24-Hour Front Desk
` Internet services
` Non-smoking throughout
` Heating
` Luggage storage
` WiFi
` Allergy-free room
` Non-smoking Rooms
` Daily Housekeeping
` WiFi available in all areas
` Free WiFi
` Lift
` Parking garage
` Key card access
` Smoke alarms
` CCTV in common areas
` CCTV outside property
` Fire extinguishers
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Screens or physical barriers placed between staff and guests in appropriate areas
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Guest accommodation sealed after cleaning
` Physical distancing in dining areas
` Food can be delivered to guest accommodation
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Breakfast takeaway containers
` Delivered food is securely covered
` Access to health care professionals
` Face masks for guests available

voco The Franklin New York Guest Reviews

Overall Average Score: 
Very Good (4.2 out of 5)

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4

Very Good - 4.0 out of 5

Megan, Akron, visiting Randall's Island Tue, 22 July 2014

Staff was very helpful. Loved the complimentary espresso 24/7 (for those of us who always sleep past the free breakfast:)

Liked: Loved the decor! Everything was clean and the bedding was comfortable. Bathrooms were clean and very pretty.
Disliked: Small.

4

Very Good - 4.0 out of 5

Elena Mon, 18 March 2024

Suitable, comfortable and convenient

Liked: The location is good and apparently safe, because we wanted to be on the Upper East Side. It is close to many places of interest, but also far from many others. The good thing is that the underground is very close, with two lines that take you to the main tourist sites. There are also many restaurants and shops nearby. The hotel has an area to make coffee and tea and sit for a while which is very nice.
Disliked: Some rooms were very very small.The entrance has a staircase with several narrow steps, difficult to access with large suitcases. One night when we were in Washington, we left a large suitcase in the hotel and when we returned the next day, the man at the front desk couldn't find it. The next day it was retrieved without any problems (we never doubted it), but it seems strange that the receptionist doesn't know where the suitcases are kept.

3.5

Good - 3.5 out of 5

Megan Mon, 11 March 2024

Convenient

Liked: Location, price
Disliked: Room 206 at the end of the building was cold, I had to crank heat up to 88 to feel comfortable

3.5

Good - 3.5 out of 5

Rifkin Sun, 10 March 2024

Still an enjoyable hotel, with...

Liked: We like the hotel very much and stay there fairly often.This time there was a certain falling off in some details. In particular, the bathroom had run out of shower gel, and we had to ask more than once to have it replaced.
Disliked: There are no bedside electric plugs, making for inconvenience with phones. And extension cords are sometimes not in adequate supply (and are awkward anyone).

4.5

Wonderful - 4.5 out of 5

Feldmesser Sat, 9 March 2024

Superb

Disliked: Size of rooms.

5

Exceptional - 5.0 out of 5

Paulino Sat, 9 March 2024

Great place for a one...

Liked: The staff especially the wonderful women that check us out went beyond the call of duty. I can’t remember her name but she was amazing!!!

4.5

Wonderful - 4.5 out of 5

Margaret Wed, 6 March 2024

Superb

4

Very Good - 4.0 out of 5

Eileen Tue, 5 March 2024

Great location and staff, tiny...

Liked: The location was perfect and the staff were very friendly and accommodating. The hotel was spotless and nicely decorated.
Disliked: The room was too small for the two queen beds. You had to walk sideways between the bed and the closet. The bathroom sink was very small and in an alcove that was narrower than my shoulders which made it hard to use.

4

Very Good - 4.0 out of 5

Elena Wed, 28 February 2024

Very good

Liked: I liked the location, on the Upper East Side. Not in the heart of Manhattan, but well served by public transport and within an hour's walk (a very pleasant walk through Central Park or along New York's main avenues) of Times Square.
Disliked: Rooms a bit small and on some days a bit cold (we couldn't raise the temperature in any way). I left a suitcase in the luggage room for a few days and when I went to pick it up the person at reception that day could not find it, so I had to wait until the next day to get it back. It seemed strange to me.

4

Very Good - 4.0 out of 5

Amy Thu, 22 February 2024

Very good

5

Exceptional - 5.0 out of 5

Pamela Wed, 21 February 2024

Outstanding

Liked: Very clean and friendly staff. Excellent location.
Disliked: I wish it had a tiny refrigerator.

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voco The Franklin New York 164 East 87 Street, New York City, NY