Sonesta Resort Hilton Head Island Guest Reviews
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8.3 miles from Hilton Head Island centre |
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Chuck Fri, 19 April 2024
Superb
Katherine Thu, 18 April 2024
the price was expensive for...
Disliked: the construction noise
Tameka Thu, 18 April 2024
Superb
Liked: The staff was nice. The place was clean..the renovations didn't affect us.
Disliked: They said the room would be decorated for the birthday. It wasn't it was a cake. There was a dead bug on the pillow made me understand at first.
Christina Thu, 18 April 2024
Bad
Liked: Nothing!
Disliked: Everything!
Antonietta Tue, 16 April 2024
Great holiday experience
Liked: The hotel is newly renovated and is pleasant and location is great with the beach close by. Restaurant was surprisingly with a good menu for breakfast and diner. We had delicious food at diner and we ate there three times! The staff at the reception is very friendly and helpful. Breakfast, specially from the menu was also very tasty. We also loved the pool , the commodities there and the beach: Just wonderful, one can walk for miles on the beautiful strand.
Disliked: In general the staff was very friendly and professional. Then there are the exceptions that sabotage the good work that other staff do so well. They are rude, not motivated and for them it is most laborious to give service to a customer. Also the little work they do, they do it badly. While writing this review, I realize that their behavior is so bad that you have to really motivate yourself not to neglect the good performance of others. A pity !
Brad Mon, 15 April 2024
will recommend this resort to...
Liked: beach, room and pool
Disliked: shower
Hunter Mon, 15 April 2024
Pleasant
Liked: Friendly staff for the most part, great amenities, and the beach access was great.
Disliked: The booking wasn’t updated, they are still doing renovations even though it said they would be done on the 12th of April. So, it’s a little dusty and especially loud during the day, it’s definitely hard to get a toddler to take a nap with construction going on. Not that it’s the hotels fault, but a fight broke out between some tenants that were attending a wedding. The part that was the most irritating was that the event had my toddler traumatized and it started at 10:00PM and wasn’t properly contained until almost 2:00AM.
Smith Sat, 13 April 2024
If we had the view...
Liked: The resort was beautiful.
Disliked: We were supposed to have a balcony with a view and we looked at roofs and air conditioners.
David Sat, 13 April 2024
Very good
Tomasz Sat, 13 April 2024
Very good
Liked: I like yoiur location Everything around the hotel is like paradise. I loved that I had opportunity to explored Shipyard and Island by bicycle.
Disliked: Price of the room with view on parking and in bar(,we was last year ago and was totally different prices)