Holiday Inn Express Hotel & Suites Banning Guest Reviews
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1.9 miles from Banning centre |
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Hector, Anaheim, visiting Morongo Casino Resort and Spa Fri, 9 February 2018
We just had a bad experience at check in; our room was OK but to be honest, nobody likes to be treated with attitude right when you're about to check in - makes you not want to stay there ever again.
Liked: Our bed and pillows were very comfortable.
Disliked: The girl that checked us in (don't know her name but she's pregnant) had really bad customer service plus she gave us keys to a room that already had people in it. It was very embarrassing going up to the 3rd floor and trying and trying and trying to open the door only for a guest to open the door, who I'm pretty sure we woke up because it was really late at night - they asked us what our problem was and closed the door on our faces. This was my first bad experience in a hotel ever. Please talk to that girl in check in.
George Thu, 7 March 2024
Good
Mohammad Tue, 5 March 2024
Superb
Mike Fri, 1 March 2024
have always stayed at ilg...
Liked: close to where i had to be
Disliked: the breakfast is not the same anymore. like everything else we are paying more and getting less. rooms were not cleaned at anytime for the 4 days that i was there. just left towels. for some reason had to go to the front desk to get a new room key. not fun when you have to get in the elevators multiple times.
Steve Tue, 20 February 2024
Exceptional
Lisa Fri, 16 February 2024
Exceptional
Nadir Mon, 12 February 2024
Nice clean place to stay
Liked: Clean and large rooms and large bathroom.
Disliked: The laundry mat was out of order
Shane Fri, 9 February 2024
Very good
Jeffrey Thu, 8 February 2024
Very good
Maria Thu, 8 February 2024
Pleasant.
Liked: I'm not an early raiser so. By the time I made it to breakfast some of the items were gone. But my big disappointment was the coffee.
Disliked: Limited variety of healty items
Sharon Tue, 6 February 2024
Pleasant stay we stayed on...
Liked: Breakfast was very pleasant staff. The room was clean and comfortable.