Hilton Garden Inn Louisville East Guest Reviews
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12.4 miles from Louisville centre |
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Dewayne Tue, 9 April 2024
Exceptional
Lanny Mon, 8 April 2024
Good
Liked: Everything was great
Disliked: If pool was not so cold, would have rated a 10
Ashley Mon, 8 April 2024
Passable
Liked: Location was great, and so was the staff at the front desk during check in .
Disliked: The fridge didn’t keep anything cold, the toilet would continue running after flushing and there was a large stain on the bed skirt. At check out the desk clerk hardly spoke to me, and never ask how our stay was. Due to these issues i feel like the room was overpriced.
Connie Mon, 4 March 2024
Very good
Liked: The hotel was clean, quiet, comfortable, and a great value for the money. We had a wonderful time
Disliked: Everything was wonderful except when I needed more towels after the pool. The lady at the front desk seemed like she didn't want to give me extra, saying that I was supposed to use the little towels at the pool. When I explained them towels are to little to wrap around my body she said that they don't like the guests to use the towels from the rooms and get more because they don't want them stolen. While I do understand that sometimes people might take the hotels towels, it was inappropriate to assume that every guest will. We ended up returning all the towel we had been given right after changing in our room. You have a wonderful hot but the staff shouldn't come off to guests like that.
Evans Mon, 26 February 2024
Very good
Crew Mon, 26 February 2024
it was a great trip...
Liked: how clean and friendly the staff was
Disliked: the pool could have been warmer
Willard Sun, 31 December 2023
Pleasant
Liked: Check was not friendly - I was not treated like an Hilton Awards member
Willard Sat, 23 December 2023
Good
Jmullins1958 Sat, 25 November 2023
Very good
Vanessa Tue, 21 November 2023
Disappointing