Hilton Dallas Park Cities Guest Reviews
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5.6 miles from Dallas centre |
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Amy Fri, 3 May 2024
I will stay there again
Liked: Conveniently located
Disliked: Valet drive is too short, and they could use one more attendant.
Lee Sun, 21 April 2024
Good
Liked: Clean, spacious, friendly staff, professional service.
Disliked: Be specific about charhing for wifi
Charlotte Sat, 20 April 2024
Would not stay there again
Liked: The ambiance.
Disliked: The service was not what you’d expect at a Park cities Hilton. When I ordered room service, the food came quickly, but there were no napkins and no silverware. I had to take my own cart up to my room upon check-in and upon departure I requested a mailman to come and help with my luggage. I ended up going down to the lobby and getting my own cart and loading it and getting it down to the first floor. The parking situation was Mediocre at best. I had requested my car. Stay in front because I was coming back in about 20 to 30 minutes. When I got down there and asked for my car they said oh it’s in the garage in about 10 minutes later I did spot my car right in front about that time Valet came running towards me. I said are you still looking for my car because it’s right there in front of the hotel. Caused me to be a little bit late appointment. I would just expect a higher level of customer service at a hotel of this quality.
Paige Wed, 17 April 2024
Exceptional
Norman Fri, 2 February 2024
Superb
Lee Sat, 27 January 2024
Very good
Patricia Sun, 14 January 2024
Horrible experience. They gave me...
Liked: The room was nice and i loved that they had room service
Disliked: The carpets were too thick to push roller suitcases
Allen Fri, 5 January 2024
Exceptional
Liked: Great customer service rooms were very clean.
Mckendree Tue, 2 January 2024
excellent.
Liked: Breakfast was really good. Prefer a different brand of coffee. Say an Italian brand. Starbucks is really garbage and not appropriate for the Hilton brand.
Disliked: See coffee comment above. Would love a warmer pool temperature.
Deb Mon, 1 January 2024
A great little place to...
Liked: Location, restaurant, bedding, service
Disliked: Needs a little updating in the room- paint, thermostat wasn’t working properly.