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AustraliaHampton Inn By Hilton Waterloo Ia Guest Reviews
Overall Average Score:
Very Good (4.15 out of 5)
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| 2.2 miles from Waterloo centre |
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Mary Sun, 21 April 2024
Good
Dolphinrider7 Mon, 8 April 2024
A+++ Exceptional customer service; room was clean, spacious and bed was comfortable. Recommend.
Liked: A+++ Sue at the front desk has exceptional customer service. I had an allergic reaction which gave me an intense migraine the morning of checkout. I called down to see if I could pay to have my checkout time extended. She offered me an extended 1 pm checkout free of charge! When I did checkout, she saw that I still wasn't feeling the best and offered me bottled water, which was actually very needed and extremely appreciated. The room was spacious, clean, bed was comfortable and service was fantastic. I will definitely stay here again and recommend to my family and friends.
Disliked: Nothing
Dolphinrider7 Mon, 8 April 2024
A+++ Exceptional customer service; room...
Liked: A+++ Sue at the front desk has exceptional customer service. I had an allergic reaction which gave me an intense migraine the morning of checkout. I called down to see if I could pay to have my checkout time extended. She offered me an extended 1 pm checkout free of charge! When I did checkout, she saw that I still wasn't feeling the best and offered me bottled water, which was actually very needed and extremely appreciated. The room was spacious, clean, bed was comfortable and service was fantastic. I will definitely stay here again and recommend to my family and friends.
Disliked: Nothing
Tammy Mon, 18 March 2024
Very nice , comfortable stay.
Tammy Mon, 18 March 2024
Very nice , comfortable stay.
Nicole Wed, 6 March 2024
Very good
Nicole Wed, 6 March 2024
Very good
David Tue, 28 November 2023
OK for a one night saty
Liked: We liked the breakfast buffet. It was plenty of variety and was clean and taken care of.
Disliked: The bathroom could of use some cleaning in the ceiling and behind the door. The bathroom in the pool area could be remodeled. It was hard to open thr door and everything was rusty.
David Tue, 28 November 2023
OK for a one night...
Liked: We liked the breakfast buffet. It was plenty of variety and was clean and taken care of.
Disliked: The bathroom could of use some cleaning in the ceiling and behind the door. The bathroom in the pool area could be remodeled. It was hard to open thr door and everything was rusty.
Yesenia Mon, 27 November 2023
Very good
Liked: Every thing was ok
Disliked: Pool hours are short I came in late I was planning to go in but it was closed And room was to much light if you sleep late and sun hit your eyes at 6 not enough sleep you cant closed curtain
