Hampton Inn By Hilton Manhattan-Chelsea Guest Reviews
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1.2 miles from New York City centre |
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Stephen, Harpers Ferry, visiting The Altman Building Sun, 12 June 2016
We had a problem with the room and it was taken care of quickly. The problem was not the fault of the hotel staff but more so the building itself.
Liked: The bed was amazing.
Disliked: None really.
Omer Sat, 20 April 2024
Very good
Gillian Thu, 18 April 2024
Clean and comfy room. Okay...
Liked: The room was bright, a good size and had a large window with a view of downtown manhattan. Nice clean bathroom with a good shower. Plenty of mirrors in the right places. Comfy bed.
Disliked: On arrival the hotel looks very shabby. There was only one of the two lifts working and we were on the top, 20th floor. Took a while to go up and down.We went for breakfast on the first morning an everything needed filling up, so from then on went out for breakfast.
Jonathan Mon, 15 April 2024
Bad
Liked: Absolutely nothing
Disliked: Everything. Terrible people and services
Sait Mon, 15 April 2024
Good
Liked: Location
Disliked: Poor breakfast and broken elevator leading to very long waits
Wojciech Sun, 7 April 2024
Exceptional
Sara Sun, 7 April 2024
Ok
Liked: Front Desk Staff was nice and helpfulEsther was hard at making sure everyone had food in the morning
Disliked: One elevator working Our toilet kept breaking
Leslie Wed, 3 April 2024
Bad
Liked: Location is great.
Disliked: It was exactly 1201am and I heard the bathroom leaking water less than 5 mins later after I called FRONT Desk....the tub filled 3 inches deeps of pink water...coming from the ceiling.i had to get dressed from sleeping and a tech came in who did not speak english., he took a pic and then I received a call from front desk stating I HAVE TO CHANGE MY ROOM that she upgraded me and the tech will bring a new card....had to take all my bags and things tp 5th floor ONLY to have a issue with the TV the remote did not worked. I had to wake up by then by 630am did not get a good night sleep. Had a Migraine the whole day.
Garima Tue, 2 April 2024
Very good
Teresa Fri, 29 March 2024
Brilliant holiday , made enjoyable...
Liked: Clean , good location ,
Disliked: Use of plastic cutlery and disposablePlates . Not good for the environment
Adanna Sun, 24 March 2024
Better value for money elsewhere
Liked: The kitchen staff were helpful and the front desk clerk in the morning, she was very friendly.
Disliked: I stayed one night. My toilet clogged, the wifi didn't work, there was a dead roach in my room, the iron was broken. They brought another one and that was dirty. I paid for a city view and I got a view of the buildings across the street. The check in staff seemed to be bothered with simple requests.