Extended Stay America Select Suites - Richmond - Innsbrook Guest Reviews
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5.6 miles from Glen Allen centre |
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Louis Mon, 22 April 2024
This guest did not leave comments about this hotel.
Maria Mon, 22 April 2024
great price for what you...
Liked: staff very friendly, lots of pets good for animals, chill residence living there, great location close to everything. rooms have the extreme basics, a bed, bathroom and tv.
Disliked: coffee somewhere in the building wouldve been nice, but otherwise, great place to rest up in between a long drive.
Mark Fri, 19 April 2024
Very good
Liked: The staff, especially Anne, are great!
Verified Hotel Guest Thu, 18 April 2024
Liked: The funny guy at the front desk
Disliked: The smell of cigarettes
Quinton Thu, 18 April 2024
Bad
Ryu Tue, 9 April 2024
Exceptional
Liked: The place feels like home. Quiet and within the area where everything is walkable.
Chekia Fri, 5 April 2024
I didn't stay it was...
Liked: The manager was very aware of the issues and worked with me to give me a refund and tried to accommodate me and my 5 children.
Disliked: No one was at the front desk for 15 minutes. The lobby smelled like it wasn't cleaned. The lobby bathroom was locked and when I ask to unlock it the attendant walked away came back and didn't inform me she unlocked it, even that smelled and it wasn't any soap to wash my hands. It was an empty bottle of hand sanitizer that was old because the nozzle was clogged. The room was the only room and it had broken furniture
Yuriko Fri, 5 April 2024
Disappointed, disgusting smell, molded carpets..
Michael Wed, 3 April 2024
Bad
Liked: Not a damn thing
Disliked: Bugs, screwed up banged up furniture, seedy atmosphere
Harris Tue, 2 April 2024
Bad