Extended Stay America Suites - Fort Worth - Medical Center Guest Reviews
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2.9 miles from Fort Worth centre |
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Oscar Wed, 24 April 2024
Disappointing
Kimberly Thu, 18 April 2024
Too disgusting to stay-should be...
Liked: Upon our arrival late at night on April 6th, we tried several times to press the counter doorbell to no avail. We finally noticed a ragged sticky note stuck to a placard on the desk with a phone number written in ink. We called the number twice and finally someone called us back. As we waited in the lobby, our shoes making notable sounds from the sticky floor, we looked around at the filthy moulding and dust balls in the corners. Black debris and dust clung to the wall next to a small battered cabinet which we later discovered was "breakfast" with a big sign: NO MORE THAN 2 ITEMS PER PERSON. We were told this was the "grab and go" breakfast that they had to limit. There was NO mention of this on your website-it said "free breakfast", which was part of the reason we chose this location when we booked.
Disliked: We made our way inside the room, the condition of which was nothing short of appalling. The smell, like someone had urinated in a barrel of old cigarette butts, was overwhelming. We couldn't even shut the door. The space had clearly not been adequately cleaned or maintained. The carpet was littered with crumbs, dirt-encrusted gum, whole Cheerios and lint. The mouldings looked like they were growing fur, or worse yet- mold. The bedding was visibly stained on the covers (but neatly made) and when we pulled back the covers, the mattresses were covered in plastic under which was evidence of bed bugs. There were signs of bed bugs on the sheets, dark spots of fecal matter or blood. I do not understand why no one has turned this establishment over to the health department. We left immediately and did not stay in the room. We tried to phone the desk, but as there appeared to be no staff on duty, we decided we would be better off sleeping in the rental car than in such an unsanitary and dangerous environment.
Jack Thu, 18 April 2024
Worthless reservation and no room.
Liked: Was told by staff that Booking.com consistently overbooks this location, so I THEY HAD NO ROOM FOR ME. This was after I arrived after 11 pm and just wanted to go to bed. Ridiculous to make a reservation weeks in advance and then find out it was pointless.
Disliked: YOU COULD HAVE ACTUALLY HAD A ROOM FOR ME BASED ON MY ACTUAL RESERVATION. Instead, I had to find a different room at a different hotel after midnight. Stupidest experience I've ever had with a hotel.
Mark Mon, 15 April 2024
Exceptional
Liked: Every thinks
Disliked: No plates pans pots kettle toaster knife fork spoons every room should have this
Jonny Sat, 13 April 2024
Great budget choice
Liked: Good location with amenities close by. Also close to Fort Worth botanic gardens
Disliked: They offer lots of things for the room (like kitchen kit) but nothing is available
Parker Thu, 11 April 2024
Not a good experience at...
Liked: There was coffee and bags of oatmeal which we did not eat. Is that considered breakfast? Location was only positive of the entire 2 night stay.
Disliked: After I booked my reservation (paid in advance) the site showed a senior price I'm a senior 73 years old. So I did not get the price I deserved. The room is old and not well maintained. the bed was hard as the floor and the pillows were flat as a pancake terrible! The staff was very unfriendly and unwelcoming!
Kenneth Thu, 11 April 2024
Horrible management
Disliked: The location
Carrie Wed, 10 April 2024
Would not stay here again.
Liked: Nothing.
Disliked: The grounds were unkept. Trash was allowed to accumulate and overflow the outside garbage cans. Garbage sat for four days before someone clean up the horrible mess. The carpet in the room was awful. Breakfast consisted of instant oatmeal from a to-go coffee cup. No coffee or breakfast were available most days.
Thomas Wed, 10 April 2024
Bad
Liked: Location
Disliked: Rooms i
Aj Mon, 8 April 2024
Disappointing
Liked: Location.
Disliked: My nonsmoking room had some lingering cigarette scent when I first walked in.