Exceptional

Liked: The resturant in the hotel was very good everybody was very nice and the rooms are very nice The shuttle is great and location of the hotel if it was good
Disliked: The only thing I didnt like was it they charge me for parking when we didnt even have a car and it took several phone calls and a few days to get the refund back and I hope I got it back.

My stay was uncomfortable but...

Liked: Location, Breakfast, The water area outside and bar
Disliked: The toilet and bath tub was not in working condition in my suite. They did send somebody up to plunge the toilet a few times but most of the time we had to share the toilet in my sister’s room. The worst part was how the manager Sarah spoke to me and said I lied abt the conditions of my room (which I took pics of) Hilton corporate office however was very friendly and apologetic and made sure they spoke to me as if I was the person in the messed up situation and not them. I’m love Hilton

Liked: pool
Disliked: old, need update

Liked: Room size,comfortable beds,friendly staff and free breakfast.
Disliked: Bathroom needed a exhast fan.

Liked: The staff were all great.The bartender Scott was the best bartender I have ever seen. The rest of the staff was attentive and quickly responsive even though our experience with the hotel and room itself was terrible.
Disliked: When we arrived it was a bad experience. We booked a king size bed room and when we got there we were told they didn't have one available and we would have to take a room with 2 queens. Also the room was disgusting, dirty and had blood stains in it.

Exceptional

This guest did not leave comments about this hotel.

Liked: The bartender by the poolside. He is the ONLY reason why I keep coming back.
Disliked: This hotel has gone down tremendously. Old furniture some of it is dirty. Black ants in the bathroom. You get harassed by staff everyday during Happy Hour. Elevators and lobby floor was sticky and filthy. The manager should be fired.