University Inn Vestal Guest Reviews
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3.7 miles from Vestal centre |
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Sara Thu, 18 April 2024
Horrible
Liked: Nothing
Disliked: Everything
Lena Mon, 15 April 2024
Good
Liked: Staff was friendly and helpful
Disliked: Pool was not working
Sciacca Mon, 15 April 2024
Superb
Joanna Thu, 11 April 2024
Avoid at all costs. Never...
Liked: Location
Disliked: Outdated, not very clean. We were given a key to the stinky room that was completely unprepared including the bed stripped to stained mattresses, wide open window, and the wet towels in the open refrigerator. They quickly switched us to a different room upon request. It was better, although I found completely molded ice cube tray in the freezer and in general not very clean room. There was only one bath towel. The additional towels were delivered upon request and placed on the dirty carpet by our door in the hallway for us to use! Who does that?! The water in the toilet tank was dripping, rather than filling up quickly and it took forever to flush. I was told that it will be looked at but they never fixed it. The pool was closed due to construction, and the ceiling was completely molded and gross. The price was very high for what we got because it was a solar eclipse weekend. Free breakfast had bagels, muffins, cereal, yogurt, etc. Very basic. We had no choice, but to stay the night because everything else was booked in the area.
Christina Sun, 7 April 2024
Pleasant
Liked: Staff was extremely friendly and accommodating. And the rooms were clean.
Disliked: Checked in late at night and was put into a wrong room. The staff is very accommodating and quickly gave us another one . The website also did it indicate that the pool was under maintenance which was a big let down for my kids.
Brumbley Wed, 3 April 2024
Exceptional
Liked: Friendly efficient staff clean rooms clean facilities
Disliked: Noisy neighbors
Kayla Wed, 3 April 2024
Crappy
Liked: Nothing
Disliked: The pool wasn’t up it was dirty, no breakfast like it was listed the buffet, sink wouldn’t go down the toilet push hard was not happy I wish I wouldn’t have paid to stay.
Storer Tue, 26 March 2024
Very satisfactory.
Susan Tue, 19 March 2024
This facility changed hands and...
Liked: Location
Disliked: Ants at the pool. No towels. Blood spots on comforterFood crumbs in room Entrance way and front desk wreaked of potWent to talk to second shift front desk manager he was so high didnt understand our concerns Walking hall to room floor and major dips under rug where you loose your footing Checking out no one at desk waited yelled out. Left key on counter with others . Terrible customer service. Staff is not around . No Breakfast attendant food boxes left on counter . No decaf coffee ! Terrible experience!
Matthew Sun, 17 March 2024
The worst hotel I have...
Disliked: No towels. There was leftover garbage inside the bathroom can. The fold out bed inside the couch was open. The shower did not work in the morning.