Comfort Suites Pineville - Ballantyne Area Guest Reviews
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1.4 miles from Pineville centre |
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Shanita Thu, 18 April 2024
Exceptional
Sam Mon, 15 April 2024
Good
Tyson Sun, 14 April 2024
Good value - but has...
Liked: I want to still love this place (been here over 10 times but first time in a few years).The price and size of the rooms still makes this a good value.Breakfast is good but get there early or it will be packed (or most stuff will be hard to find).Location is convenient to a lot of areas and even walkable for food stores etc.
Disliked: It has DEFINITELY declined in quality over the past 3 years. The lobby and whole front smelled of marijuana (ok, whatever...people will be people so it's not a deal breaker and not really the property's fault).Staff I encountered from check-in to check-out were polite enough but truly seemed and sounded dead inside (but they did their job so that's something).The AC unit in the room rattled and worked poorly. The entire room smelled of smoke and mildew (non-smoking room). The shower barely drained (yes,.the drain was open) and hair from past guests was all over the place. There is significant wear and tear changes to some of the rooms (I presume due to the guests/party people that may be frequenting the place now).It used to have a strong family atmosphere but not so much anymore. Overall, I'll probably keep staying here due to the price but I see why the reviews have declined on the place.
Nikki Thu, 11 April 2024
Great stay
Liked: Hotel was clean. Staff friendly. Wifi was sufficient for my needs. Will stay again.
Disliked: No cons to note
Mansian Tue, 9 April 2024
Very good
Klein Mon, 8 April 2024
Very good
Liked: It was convenient to the airport and had good amenities nearby
Disliked: The building was older/dated
Brian Sun, 7 April 2024
Very poor
Liked: The breakfast was hot and fresh.
Disliked: The room had a bug that had been smashed on the ceiling but had not been removed, it looked like the shower was used to clean construction tools in it, the comforters had stains on them, and we killed a bug in the bathroom. Management did discount our stay due to these issues, but I still would not recommend this place.
Alfred Fri, 5 April 2024
Pleasant
Courtney Thu, 4 April 2024
Hotel was hot, reeked of...
Liked: Location was the only thing good about this hotel. It was conveniently located based on where I needed to be.
Disliked: Hotel was hot, reeked of marijuana, microwave in room did not work, lamp was broken, room had someone else’s dirty sock in it. Door card stopped working in middle of stay and didn’t know until getting to door on 5th floor with food and kids in hand.
Trenton Sun, 31 March 2024
Good