Comfort Inn Southwest Fwy at Westpark Guest Reviews
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8.9 miles from Houston centre |
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Joel Mon, 22 April 2024
Poor
Liked: Staffs are accommodating especially in the information desk
Disliked: Rooms are dirty. I found some garbage trash under the bedframe
Bunty Sun, 21 April 2024
Good
Jamie Fri, 19 April 2024
Not worth the money! Nasty...
Liked: The property is very old and is in need of a serious upgrade! The pictures online are not accurate and is very deceiving.My husband and I had to change rooms 3 times because of AC issues and heavy mold in room. The only reason we stayed here was because of the customer service we received from Rehita in the front desk. She was very nice and considerate and very understanding and helpful. Other than that, I have nothing else nice to say about this old property that is overpriced and not worth it!
Disliked: -Overpriced-Mold-smell is horrific -very rude customer service from the tall guy at front desk! -online pictures are not true and it's very deceiving to have them advertising like that! -AC didn't work in 3 rooms -Breakfast is gross and old
Sherman Mon, 15 April 2024
Not satisfied at all.
Liked: Nothing
Disliked: I had to wait for the front desk clerk to finish her conversation on her cell phone before she could check me in. The room is old and the carpet is nasty. Also saw a roach in the restroom
Katja Tue, 9 April 2024
Exceptional
Vikash Mon, 8 April 2024
Disappointing
Kolade Sun, 7 April 2024
Good
Zahra Fri, 5 April 2024
Good
Laqueda Fri, 5 April 2024
Won’t stay there again
Liked: Decent place
Disliked: Seen roaches and it was an electrical problem in the bathroom with the light switch. Talked to the staff the next morning and still heard nothing from the hotel manager
Schaffer Thu, 4 April 2024
Superb
Liked: Breakfast
Disliked: Surrounding area outside