UpValley Inn & Hot Springs Ascend Hotel Collection Guest Reviews
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0.6 miles from Calistoga centre |
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Jill Tue, 16 April 2024
Made our brief stay in...
Ingrid Thu, 11 April 2024
Pool did not work, communication...
Liked: Clean rooms
Disliked: Pool was broken, which was why we came to the place. They called me the day before but didn't leave a message. Since we had driven all the way there, I negotiated with the manager and got 50% off, but got no written confirmation or indication on my credit card. I called and followed up, he said he requested my refund. Waited 10 business days and still no avail, so I contested through my credit card company.
Uyen Thu, 11 April 2024
We won't come back.
Liked: Beautiful location and ok property.
Disliked: No 24-hr service. We had a drunk and disruptive group of people next door who woke us up from 2-3am. We called the number provided but no responses. Tiny pool.
Luz Thu, 11 April 2024
Exceptional
Liked: Beautiful town, friendly staff, perfect location
Margit Wed, 10 April 2024
Nice hotel
Liked: Pools and saunas was really nice
Jarro Mon, 8 April 2024
Simple, Clean and Comfortable. Great...
Liked: The rooms were very spacious, beds were extremely comfortable, everything was clean.
Disliked: Daily room service would have been nice
Maciej Mon, 8 April 2024
Superb
Lissette Mon, 8 April 2024
Great location, clean and hair...
Liked: Great location & clean.
Janine Mon, 8 April 2024
Superb
Michael Fri, 5 April 2024
Nice hotel in good location...
Liked: Great location in Calistoga with a nice balcony to relax and enjoy the view with a glass of wine. Nice helpful staff. Good car parking. Easy walk into downtown shops and restaurants.
Disliked: The thermal pool and spa were nice to be in but very shabby with broken concrete around the edges and the area in of painting. Some maintenance would turn this into a 10 out of 10.