Best Western Springfield, Springfield

I recommend this hotel because they have a good attention to the customer and they try to fit your needs.

Liked: The food.
Disliked: They were renovating the hotel and I found the rug dusty.

Super excellent! Staff is the very best. Sonya, at front desk, and Hashiff as my driver for the free shuttle are both the very best. They went out of their way to above and beyond. The best hotel experience ever. Wonderful breakfast too - thank you so much again!

Liked: Yes.

Superb

Exceptional

Very good

Liked: Breakfast free parking location price cleanliness
Disliked: Size of room.

Happy

Liked: Great location to the Capitol. Clean environment
Disliked: Small beds. outside sink no drinking water in room

Very good

Liked: Great breakfast

Excellent

Liked: I loved the lack of staff walking around. I arrived about 23:00 found one receptionist who opened the main door. Handed over keys. Made me sign a paper.Never saw her again. The breakfast is set up way before. There is no staff behaving like the owner watching over you as you eat. Once in a while one worker appears from behind to check and fill up the food. In my 3 day stay I only saw 3 workers i.e receptionist once at check in, a cleaner and one briefly in the breakfast place. There is virtual agent all the time on a screen. He has all the answers eg can order taxi for you,can help you check out and print receipt or give combination to washroom(toilet) door at the reception. It's a silent hotel. I loved it.
Disliked: TV they were working on the system.

Very good

This experience has given an...

Liked: The property was in a good location for what I came to the city for and the room was clean minus some red stains on the comforter which did not affect anything
Disliked: The heater made loud noises every couple minute as if it were breaking down. This sound kept myself and my travel partner up most of the night. I'm a frequent traveler and that was probably one the worst nights of sleep I've had in a hotel in long time. Also very impartial to the nonpersonal interaction with front desk assistance with the zoom call setting.

I would stay again

Liked: A conveniently located and clean hotel. Excellent breakfast. Close to national Harbor
Disliked: No option for early breakfast if you depart early. The safety deposit is bad for foreign travellers due to exchange rate ( another $20-30 depending on duration of your stay)