The Inn on Maritime Bay Ascend Hotel Collection Guest Reviews
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0.5 miles from Manitowoc centre |
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Trevor Thu, 18 April 2024
Very good
Kenneth Mon, 15 April 2024
Exceptional
Nathan Sat, 9 March 2024
Find another facility
Liked: Location was cool and staff was pretty nice.
Disliked: The fact that I got charged for a night I didn't stay due to 2 reasons. 1 being the people next to me being on speaker phone all night while standing at the door attaching the rooms. 2 I had a medical emergency that made me have to leave. I still wouldn't have stayed without the medical issue, I'm not paying to be kept up all night. Why have connecting doors to begin with? If it's a code then insulate it better. People go on vacation to be refreshed from stupid bs. Not get drained further. Also, I did notify the desk I'd be leaving early and the room was available. Never got responses about getting a refund for the night I didn't stay. Horrible customer service, but expected for a small town in the north like that. Also, as a Maintenance Mechanic I was appalled at the lack of quality in this facilities upkeep. Drywall damage from overly humid windows leaking in saod area for long time, ceiling tiles not replaced from leaks, terrible wall paper repairs. I could go on...Simply put, I'll never stay at another hotel again. It's been years since I have and decided to let my hair down, big mistake. I'd rather sleep in a cold car.
David Fri, 19 January 2024
Poor
Disliked: The HV/AC in the room woke us every time the fan turned on. We did not get much sleep. This should have been remedied thru a daily maintenance check to assure all rooms are in the best condition. We told the staff and they said "Sorry" .
Kirk Wed, 17 January 2024
The room and the view...
Liked: The breakfast we did not participate, we wanted to head home ahead of the storm.
Disliked: Wish we could have gotten our 1 night refunded because of our shortened stay, but it was my fault for booking thru a third party.
Megan Mon, 1 January 2024
Overall good stay. Friendly staff.
Liked: Great staff. Room was clean and well stocked. Only issue was the pool. It was a little dirty and hot tub was working weird. Overall great stay.Love the remodel.
Disliked: Only issue was the pool. It was a little dirty and hot tub was working weird.
Vicki Fri, 29 December 2023
Room was very comfortable and...
Liked: Staff was very helpful. Liked the room updates
Disliked: No fruit at breakfast, very sugary cereal options. No cream cheese for bagels
Peterson Mon, 25 December 2023
Ok Stay
Liked: Clean room. Comfortable.
Disliked: Poor breakfast. No bath towels in room.
Frances Sun, 17 December 2023
Superb
Michael Sun, 10 December 2023
Liked: Location