Americas Best Value Inn Lubbock Guest Reviews
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3.5 miles from Lubbock centre |
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Supt. Mon, 22 April 2024
TERRIBLE
Liked: Even though these rates were cheaper than other hotels, but the quality wasn't worth what we paid. The staff was bad-accused me of stealing towels, because the girls only put 2 sets of towels (1 bath, 1 hand, 1 face), I had to ask multiple times to get clean sheets and a blanket which they did not want to do, the comforts had cigarettes holds and burns, no hot water, old facilities and furniture, Staff repeatedly stated, they were over booked and didn't have time to do the things I was requesting. Not enough sheets, refrigerator had mold, rust and mildew. Asked for a new one, but front desk wanted to move me to another room, due to no staff, no mgr. on duty. I Will Never again stay here. The only good things was I didn't have to sleep outdoors or in my car. Naga, Chirshanda, Virginia was the head housekeeper alone with one of the girls, smarted off by asking us, "Why are you here, why are you staying her then?" Low water pressure
Disliked: EVERYTHING!!!
Bianca Mon, 22 April 2024
I was double charged
Liked: They were rude and unprofessional
Disliked: Their entire service
Kati Sun, 14 April 2024
Great affordable stay, clean large...
Liked: Staff was very kind. Room was large and bathroom. Beds were comfy, tv worked, clean. No bugs. I’ve machine worked. Will be staying here again in June the breakfast waffles and juice was very good. Maid stopped by to see if we needed anything.
Disliked: None
Jack Sun, 14 April 2024
Annoying
Liked: Cost
Disliked: Shower didn’t work, staff didn’t care
Jeri Wed, 10 April 2024
Disappointed
Liked: The friendly, helpful lady at the front desk
Disliked: The room was not that clean. The walls needed to be cleaned, particularly around the doors. Bathroom was ok but needed to be overhauled. The sink and tub faucets kept running a bit even though they were turned off. The bed was hard with a sheet that was too small for the bed and a thin cover. Pillow was like cement.
Flemming Wed, 10 April 2024
good value, good location, very...
Liked: good breakfast, quiet location, good value
Disliked: nothing comes to mind
Johnson Sat, 6 April 2024
Very good
Sheldon Thu, 28 March 2024
Very good
Liked: Great reception staff!!! Location, comfortable bed, good climate control.
Disliked: Very low water pressure. Could not shower, so I resorted to a "bird bath".
Aaron Sat, 23 March 2024
Very good
Denise Fri, 22 March 2024
Very good