Superb

Very good

Good

I like YOTEL but could...

Liked: It’s modern.The ubicación is goodClean
Disliked: There is not fridge in the room.The room is smallThe patio was close

Do not let cleaners into...

Liked: It was placed conveniently
Disliked: Our room not only smelt like weed when we entered but there was a bag covering the smoke detector when we got there. We notified staff but that leads us to question if they even cleaned the room at all. The breakfast was great but does not change. On top of everything one of our jackets went missing the day we let room service clean our room. We also didn’t even have the curtain showed in the pictures

Pleasantly quite

Liked: I liked the helpfulness of the staff. The quietness of my floor. I liked that it was in an area with restaurants & stores. Also a few blocks from Times Square
Disliked: House keeping only does a surface level cleaning. I still saw dirt build up on the light switches & counter tops in my hotel room. The bathroom floor in my hotel room had foot prints & actual gravel. Indicating someone walked on the floor while it was still wet. I kept finding long strands of blonde hair in my hotel bed sheets. My hair is black & I was the only one staying in that room

Serviced its purpose in terms...

Liked: Its location to time square
Disliked: The room I paid for approx €850. A single room. Which I would describe as a student dorm room. As I walked into the room. Toilet, stand in shower and sink along the right side wall. A single bed against the window. There was a mark on the floor. Paid for my breakfast as I didn’t included in my price. But the scrambled eggs were luck warm. Menu price $22. Then additional tax so $24. Then I paid $98 for a car provided by the Yotel. Upon arrival I was charged additional $20. Which wasn’t included in the original price. So be mindful.

Good

Exceptional service, lovely accommodations and...

Liked: The housekeeping staff were lovely and all the staff members were so helpful and kind. I was greeted with a smile every time I came in. At one point the batteries died in my remote and someone came up to give me a new working remote within minutes. I was blown away. I will book again with this hotel.
Disliked: Everything was fantastic. Sincerely, I have no suggestions for improvement