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AustraliaYork & Albany Guest Reviews
Overall Average Score:
Excellent (4.3 out of 5)
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Richard Thu, 18 May 2023
A last minute boking but...
Liked: A warm welcome with some of the best customer service I've enjoyed in a long time. The hotel and restaurant both have a lovely ambience and the breakfast was a dream.
Lenia Tue, 16 May 2023
Exceptional
Lucas Mon, 15 May 2023
Great vibes
Liked: Amazing service, big shout out to Tich who has checked us in and served us breakfast the following day. I had my room upgraded, some happy birthday decorations waiting for my wife in the room and even two classes of Prosecco. The breakfast is delicious and you can pick anything from their menu, which is super cool. I will definitely stay there again and recommend it to friends.
Disliked: Nothing
Mary-ann Mon, 15 May 2023
Exceptional
Syed Thu, 11 May 2023
Exceptional
Sebastien Tue, 9 May 2023
Perfect in every way!
Liked: Perfect location by Regent’s Park and very close to Camden Market. The whole place was tastefully and elegantly decorated. The room had all accessories and comfort you can wish for. Breakfast was superb. Most importantly, the staff were faultless - efficient, pleasant, helpful, attentive. Thanks for making our stay so special! We’re definitely staying there again next time we go to London
Paul Mon, 8 May 2023
Small, comfortable and very friendly...
Liked: Wonderful friendly staff who were so personable and attentive.
Sandi Sat, 29 April 2023
Exceptional
Sophie Wed, 26 April 2023
Great Staff but hotel a...
Liked: The staff were very accommodating, happy and helpful. Our room was quaint with some nice personal touches. great location
Disliked: The property felt neglected and needs painting/updating. Currently I think quite overpriced in comparison to other options.
Mark Sat, 15 April 2023
More a restaurant with rooms...
Liked: We were offered a free upgrade to a larger room/suite, the room was fabulous, really roomy and very private. Staff were friendly attentive and polite, as well as enthusiastic. We felt welcomed and really well looked after, breakfast was excellent and taken in the restaurant which was light and pleasant. A special mention to Titch and Oanna who were especially on the ball, but all the staff were on it too...!
Disliked: We didn't use the restaurant for our other meals as the menu seemed a little too 'burger and pizza' for our tastes, it would have been nice to have a better food selection, but there are other good restaurants around the area. Breakfast was superb however - outstanding and highly reccomended.
