Check in was at 3 pm which was ridiculous. Reserved a non-smoking room but the room smelled like cigarettes - even the lobby smelled like cigarettes. Tried to order room service for breakfast but no one answered so we had to drive and find somewhere to eat. For the amount we paid for one night I think it was a rip off - totally disappointed with our stay. The staff were friendly - the only positive I noted.

Disliked: Check in was at 3pm; room smelled like smoke.

excellent

Liked: location is the best
Disliked: can be improved front desk.

Apart from my account being...

Liked: .
Disliked: .

everything else was okay

Liked: location
Disliked: no security guard , my friend truck got broken into

Beautiful and very clean

Liked: I like the service at front desk they were very helpful and knowledgeable. Mrs. Garza was the best!
Disliked: Can't complain at all. Service was more then acceptable.

Superb

Wish we stayed somewhere else.

Liked: The coffee was good & the shower had hot water. Seriously, can't think of anything positive to add. I wish we had not stayed there. Not a comfortable place. Old & run down.
Disliked: All guests enter & leave by the front doors however there is a remote side door that is kept unlocked for non-guest to access their bar. This is the same hall where the exercise room is located, and that door does not lock properly so I didn't feel my teenage sons were safe to use the exercise room. The A/C didn't have humidifier causing a mosquito breading ground. Very musky. My kids complained about the blankets being rough. At check-in they add (like it or not) $100 to the bill in case you buy something to charge to the room. Still waiting to see if that money is removed from my bank account.

Pleasant

Liked: close to concert venue
Disliked: no parking passes. parking a little crazy

Passable

Liked: Although the rooms were clean and the breakfast was very good, the location is terrible. Too close to RPG Stadium with NO decent places to eat nearby. Very disapointed...

Very poor