Check in was at 3 pm which was ridiculous. Reserved a non-smoking room but the room smelled like cigarettes - even the lobby smelled like cigarettes. Tried to order room service for breakfast but no one answered so we had to drive and find somewhere to eat. For the amount we paid for one night I think it was a rip off - totally disappointed with our stay. The staff were friendly - the only positive I noted.

Disliked: Check in was at 3pm; room smelled like smoke.

It was good

Disliked: To far from Mrg stadium

It’s a great location for...

Liked: Location to NRG Stadium was perfect
Disliked: Property needs serious updating. Furniture was old, & scratched. Decor very dated. Also rooms have no frig or microwave. Also no restaurant on site.

Pleasant

Liked: The room and staff.
Disliked: Having to pay for parking at a place where I am already paying for the room. And not even a free cup of coffee

Very good

Very good

Liked: Friendly and efficient staff. Convenient location to NRG stadium.
Disliked: Dated decor / fixtures in room. Pillows too firm.

Very comfortable beds/pillows . Loved...

Liked: Very pretty and clean .
Disliked: All good

Excellent location, walking distance to...

Liked: Very good
Disliked: Nothing

I could not relax as...

Liked: The access to NRG was great.
Disliked: Old, as in worn out, entry doors to lobby heavy and hard to open, dark carpets looked dirty, drapes broken and couldn’t be closed all of the way, traffic noise extreme, drain hose pouring water from building in parking lot

Exceptional