Worldmark Big Bear Guest Reviews
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|2.4 miles from Big Bear Lake centre|
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Karen Fri, 14 September 2018
Liked: It was very spacious. Amenities are great. Very nice clean unit, quiet. I would definitely recommend it and will go back if I am going back to Big Bear.
Achara Tue, 4 September 2018
Anonymous Mon, 23 July 2018
David Fri, 13 July 2018
Nice place to visit for...
Liked: Good kitchen, beds and ok bathroom. Good physical space.
Disliked: Bathroom smelled like smoke and although the staff tried, noone could get rid of the smell. Not even after airing out the place for an entire day. The smoke smell was still present. I dont fault the staff or resort for this, as there are signs everywhere to not smoke. But we certainly did not like the smell. I believe the resort was full when we were there, so there were limited alternative options.
Stacie Sat, 9 June 2018
Liked: everything. we love this resort, wish it had vacancies more often. great pool and Jaccuzzi. staff very friendly and helpful.
Patra Fri, 8 June 2018
Liked: Worldmark is overall AMAZING!! For the past 5 years we choose ONLY Worldmark for our stay in Big Bear. The amenities, surrounding environment, just everything with this place make everything perfect for our family. Thank you so much for always making our stay comfortable and enjoyable each time!!!
Anonymous Fri, 1 June 2018
Note to resort staff: Leave...
Liked: The property is very nice. Our unit was spacious and comfortable. The bed, pillows etc were also very good. Kitchen had everything we needed. The deck was great and the gas grill was like new.
Disliked: In less than 24 hours, the resort staff asked us 4 times to attend a meal with a sales pitch. Each time we responded that we were NOT interested in attending. Three of these requests were made by phone calls to our unit. (The first was in person upon check-in.) The third phone call was made at 9am on our first full day and woke us up. The purpose of our get-away was rest and relaxation. This 9am call by resort staff was an unappreciated intrusion. (The phone next to our bed had a ringer volume like a blowhorn.) Again, we declined to attend the sales pitch. (How many times do you need to say NO?) My wife then phoned the office to let the staff know we were awaken by the 9am call and would prefer privacy for the remainder of our stay. She received no apology for the call waking us. Instead she was tersely told that they would "make note of it. " Very poor customer service (by Kristine? Celine?). It was a big turnoff and impacted our overall satisfaction with our visit. Also, our unit was directly across from the pool which was often noisy.
Rachael Wed, 30 May 2018
Perfect family vacation spot!
Liked: Pool and spa were awesome!Rooms were very clean! Kitchen was well stocked with basic cooking and dining ware. Staff were very friendly
Gina Wed, 2 May 2018
Liked: I will defiantly be coming back. I had all ready recommend this place to some of my family member's.
Disliked: Theirs nothing to complain about.
Paula Fri, 6 April 2018
Great place, great location, plan...
Liked: This place is really nice. The accommodations were like staying in an apartment. The pool and spas were very clean. We were pleased to find the pool was even heated!
Disliked: The sink was a bit leaky if you didn't get the faucet turned off just right. No pet policy made it hard for us to stay longer.