Very good service during lockdown.

Liked: It was lockdown and so they were doing a good job in a difficult situation. The beds were comfy and bedding is high quality. I couldn't rate the breakfast as the restaurant was closed. At reception they couldn't be more helpful. I can see them offering a luxurious service when they have all the resources.
Disliked: No lift was a bit of a problem. I wouldn't have been able to carry my bag up the stairs but they did it for me. There are quite a few stairs so may not be ideal for more mature guests or young children.

Outstanding

Liked: On arrival we felt very safe in the knowledge that everything was being done to keep us safe from Covid. We were here because of a funeral. Nick who was on the later shift in reception went beyond the call of duty bringing us glass ice buckets and even some extra loo roll he also gave us cutlery and plates so we could enjoy some takeaway in our room. The hotel is absolutely stunning and the bed was so comfy as were the pillows. If I am ever down this way again this will definitely be the hotel for me. X
Disliked: Nothing

Exceptional

Superb

Wonderful stay!

Liked: Even though the bar and restaurants were closed everything was still perfect!! Staff were absolutely lovely and Nico at the reception was really nice as well. Loved this place

Exceptional

Lovely one night getaway

Liked: Situated in a lovely Park in Leicester. I love how close it was to major road links but nestled in a quiet surrounding. Clean, spacious room, lovely interior. Deffo worth more than I paid for.

Very good

Amazing, just what the mrs...