Winstanley House Guest Reviews
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Write a review
Pourya Thu, 21 March 2024
Not ideal
Liked: Staff were nice and friendly
Disliked: Room was next to the front door and so much floor noise during night couldn’t sleep at all, no hot water for shower in the morning, breakfast not really special, not worth money i paid
Bipin Tue, 19 March 2024
Exceptional
Delphine Tue, 19 March 2024
Would go back again
Liked: Great breakfast lovely room thought the bar could have stayed open longer for residents
Disliked: Bar staying open
Andrew Thu, 14 March 2024
Had a really nice feel,...
Liked: Had a really nice feel, independent and welcoming without the stuffiness or chain vibe.
Douglas Mon, 11 March 2024
The hotel probably has the...
Liked: The breakfast is on par I’m afraid with Premier inns You need to think seriously if you want to fill your hotel .The outside Parking is atrocious.Moving suitcases ( needed 2) to the car park on what can only be described as shingle is a real let down
Disliked: See above No lift due to the supposed historic listing Is an excuse The disabled act easily works with historic England I found 2places a simple persons/ wheelchair lift could be fitted !The fact your Reception reacted so positively 1. Upgrading us 2. Moving quickly with helping the suitcases was a very clever move Those two points alone meant we did not give up and drive somewhere else .Your breakfast chap was on his own and struggling until who I assumed was the DM or poss GM grappled a cloth and cleaner and cleaned the tables as we finished our breakfast a young lady ( extra) turned up
Christopher Mon, 26 February 2024
Superb
Janet Mon, 26 February 2024
Liked the hotel It had...
Liked: Nice position and grounds
Disliked: Decor unfinished especially in roomDisliked plastic flowersStairs in room - we were not advisedCold room due to draughty windowsExpected room to be small but ours was tiny
Paul Mon, 19 February 2024
Your beautiful hotel made a...
Liked: Beautifully designed, very comfortable
Disliked: Nothing
Hardip Thu, 15 February 2024
Not worth the money we...
Liked: Nothing
Disliked: Stayed here after our wedding night for a quick change of scenery, staff were rude unaccommodating, frosty welcome lodged a complaint to the general manager via Niko in guest relations still haven’t heard back, on the day or our stay they lost our luggage had to wait 45 mins after describing it to concierge, our key didn’t work had to go get a manual key, was put in the middleOf a wedding party constant knocking on either side of our door from 5:30am didn’t even go to check out as 0 acknowledgment from front desk, when exiting.Not worth a single penny we paid, do not have high expectations when staying here far better hotels in the city where you will be made to feel like a welcomed guest
Lulu Tue, 13 February 2024
Exceptional
Liked: Room lovely and the staff sooo friendly and that was everyone we spoke too. ❤️
Disliked: The pillows were too hard for us but I'm sure if we asked others would of been sourced