First room given had dirty sheets and stained towels. Second room given clean sheets but orange and black mold growing in shower and those little covers they throw over the bottom of bed, well can we say disgusting and not sure if they had ever been washed. Will never return or recommend.

Liked: Nice employees.
Disliked: Unclean.

Liked: Staff were very pleasant.
Disliked: Hallways were too warm.

Liked: We had a family emergency and had to cancel our second night and was able to do so without any trouble
Disliked: Would have been nice to have been made aware of the renovations that were in progress. Lady working the front desk could have just been more upfront with what was going on instead of acting nervous & sidestepping our check-in process by keeping on saying I will have to check with housekeeping and then never giving us a time that the room would be ready.

Enjoyed our stay. Bed was very comfortable. It was so quiet! Nice! Bathroom needs to have a vent system. Will take the shuttle to the race the next time. The way the roads were blocked off it was almost impossible to get back to the hotel.

Liked: Definitely positive

Very good

Liked: How you could see so much of concord mills Blvd
Disliked: Didn't have free breakfast or not even just wasn't enough parking

Exceptional

Bad

Liked: ?
Disliked: ?

Very disappointed.

Liked: Location
Disliked: Bugs in the bathroom and refrigerator. Been staying here for years. Very disappointed this time, had to get my family up in the middle of the night to change rooms. Roaches everywhere would have checked out and left that night if I hadn?t already paid.

Exceptional

Exceptional

Over charged and no one...

Liked: No much ..
Disliked: No hot water -Over charged and no one took the responsibility to fix it told me to just call my bank and go through a bunch of bull SBc too lazy to push a computer button and correct HIS MISTAKEICHARGE ME -&- expect me to just eat it Omg

Over charged

Liked: Zero
Disliked: I didn't like showing up and having reservations with a lot of police activity and roadblock due to police officer being shot and killed and the other officer wounded

Exceptional