Willows Blackburn by Marston's Inn

Exceptional

Good

Very good

Liked: did the job it needed to

Value for money,

Liked: 1st room was closer to the main entrance,however due to a broken toilet seat . We had to move to another room further away from original room

Good

Very good

Liked: Good sized room with comfortable bed

3rd time unlucky

Liked: The location was good and the staff were amicable.
Disliked: Having booked months in advance and sought to have 3 rooms in close proximity this was not achieved.One of the rooms stank of smoke and the corridors carried a smell of weed.The key cards didn't work properly and we had to get them changed quite a few times.Room 114 was smelly the bathroom smelt of.sewage.This was our 3rd time staying here and it was a very disappointing stay.Previously we have rated this facility high unfortunately this time round very disappointing.

Exceptional

Liked: Great position good clean room
Disliked: Nothing

Exceptional