Whiston Hall

It was ok.

Liked: Breakfast was lovely. The room was very clean and comfortable.
Disliked: There was no hot water, and there was no offer of a reduction in price because of the inconvenience. Also the Twinnings container of tea and coffee was soaking in alcohol obviously from the previous occupants, rending it unusable.The Hotel is a little tired looking.

Very good

Very good

Liked: Good staff, good food and really quiet at night.

Convenient to Churnet railway event...

Liked: Cooked breakfast offering was ok. However extremely limited cereals available and limited fresh juices. Was expecting more.
Disliked: Extremely Poor outside area. Needs a good tidy up and refurb.

Wouldn't stay again!!

Liked: The view from the car park
Disliked: The fact that breakfast isn't served till 8.30am and that there isn't any food available in the evenings Monday and Tuesdays. Yet, this isn't made clear when booking via booking.com. I payed £278.00 to stay 2 nights in a 4* hotel (it is listed as a 4* hotel) but on arrival found it to be border line 3* - 2*

Worth ever penny and will...

Liked: Evening vegetarian meals was good xxx and break good as well
Disliked: The young lady on reception both night and morning of our stay was very polite and helpful.

Very good

Liked: Breakfast was cooked well and beautifully presented beautiful grounds and really good for Alton towers.
Disliked: We could hear the people in the room below us like it was in the same room , perhaps some soundproofing is needed, as I couldn't get to sleep

The staff and breakfast were...

Liked: The staff were all very friendly and helpful & went the extra mile with regards to a late check-in. The room was spacious and clean and the pillows were comfortable. The included breakfast was also excellent.
Disliked: For me, the bed was a little hard, the room let quite a lot of light in in the morning due to poorly fitting blinds and lack of curtains. (There were obviously some curtains there previously that hadn't been replaced). The shower pressure was also quite poor unless the heat was very hot, which left it too hot to stand under.

Exceptional