Westin New York at Times Square Guest Reviews
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|1.2 miles from New York City centre|
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Elizabeth A, Franklin, visiting New Amsterdam Theatre Tue, 28 October 2014
Jennifer, Melbourne, visiting Al Hirschfeld Theatre Fri, 1 November 2013
Great gym. Shula's is a lovely restaurant.
Liked: Staff, facility, location excellent.
Disliked: Phone system does not enable you to contact the right services which meant when they are busy you can't get to where you need to speak to.
Jamell, Syracuse , visiting BB King Blues Club New York Mon, 7 October 2013
My problem came when me and my wife went to Shula's steak house. After we were seated by the older woman we did not receive service for at least 10 minutes. We then decided to leave and the same woman who seated us said have a nice day. Never asked how everything was or why were we leaving. It was not a packed house at all. It pretty much ruined my first night at the hotel.
Liked: Great room service.
Disliked: Shula's the steak house!
Dana, West Chester PA, visiting Majestic Theatre on Broadway Mon, 29 April 2013
Room was very nice and clean. Hotel overall was very impressive. We loved the views and proximity to the theatre we went to. Staff was very friendly (front desk/concierge and especially valet service out front of the property).
Liked: Great experience at Shula's!
Disliked: No signs posted when getting off the elevator on 9th floor as to which rooms went to the left and which rooms went to the right. For example, my room 902 went to the left but we did not know this and "guessed" right. Also your marketing of the duel shower head was great. The water pressure was 50% of what it should have been and took twice as long to shower.
Thomas Sun, 8 March 2020
Kathleen Wed, 4 March 2020
Liked: Property is clean and so attentive. Great location to everything near Times Square. Safe hotel, security on staff at all times especially at night. Bar is excellent overlooks 8th Avenue. Great food!
Assaf Tue, 3 March 2020
Disliked: Construction noise
Paul Sun, 1 March 2020
Marina Wed, 26 February 2020
Brenda Mon, 24 February 2020
Holly Sat, 22 February 2020
Macarthur Fri, 21 February 2020
Mohammad Tue, 18 February 2020
Anonymous Mon, 17 February 2020
not the most peasant experience
Disliked: Tried ordering to go at the bar and they said I couldn't have my food boxed up - then I tried calling room service another night and they never answered - then at 11 pm when I was asleep on the last night I was there a man banged on my door - he apparantley worked at the hotel - said someone told him I had left the hotel - Have no idea why he was coming to my room anyway - it scared me to death - I will not be staying there again -