Great location; staff was wonderful - no complaints. Will definitely stay there again. Every request was met and every question answered. A+ !

Liked: The location is ideal for getting around with a subway 5 min away and excellent food witin walking distance.
Disliked: I wish there was a restaurant or a kitchen in the hotel to order room service from

Liked: Location
Disliked: The shower pressure was poor and the tub seas very slow draining

Liked: Convenient Location

Liked: Nice staff, clean rooms.
Disliked: Needed some furniture repairs (where microwave was, door would not shut, white couch cushions seemed old and dirtier than I would like) but otherwise fine.

Liked: Location and room expectations

Liked: Great location and super friendly staff. Old world charm.
Disliked: The room could have been a little cleaner. Knowing that we had 3 registered guests, it would have been nice for there to have been 3 towels for us.

Liked: Only the doorman (2) were pleasant and helpful.
Disliked: Checking in the woman was rude, very in accommodating and unhelpful. Upon arriving in the room, there was only 1 bed and a sofa pull out bed, the mattress was less than 2 inches thick. Horrible sleeping conditions for the amount of money charged.

Liked: The upgrades are excellent and it is convenient to Grand Central and Times Square
Disliked: The bartender was slow and inattentive

Liked: The staff was very pleasant and helped every chance they could. I ran the NYC Marathon and got a warm welcome back after the race. The room was big compared to NYC standards, and we love the location!
Disliked: That we couldn't stay longer.