Name: Warbrook House Heritage Hotel
Address: The Street, Basingstoke
Telephone: (888) 608-6346

Exceptional

Very disappointed, alsoabvertised as Hook,...

Liked: The location, however, there was a very big wedding taking place and we were not informed of this. Had we known we would have booked elsewhere as wanted a very quiet night away.6
Disliked: Room very small considering the cost, parking extremely limited where our room was and had to park between rubbish bins. Not expected from such a highly rated hotel.

Brilliant for dog owners not...

Liked: Very pet friendly, had run of very beautiful and extensive grounds, dogs welcome, comfortable ground floor room so dog could be let out through french windows very thoughtfully provided to us as was a water bowl and dog bed. Food in general good, breakfast fine, best coffee bean machine I have used, wonderful old house at core of the hotel.
Disliked: Seemed a little tired and untidy in places, could have done without the carpet being hoovered while eating breakfast. Struck me as a very large hotel estate they were having trouble keeping control of.

Very good

Liked: Lovely location
Disliked: There was a wedding on and not enough staff. The bar area looked like a bomb had gone off. We decided to go elsewhere for food and drinks.

Lovely surroundings & great value!

Liked: The surroundings are beautiful. Staff are friendly & attentive. We arrived shortly after midnight as was at a wedding close by that evening. Man at reception was very helpful with check in & thankfully there was a vending machine for some snacks. Room was what we needed & had a nice breakfast with a view the following morning.
Disliked: I cannot think of anything I disliked during my stay.

Very good

Exceptional

Short and sweet and would...

Liked: The scenery was breathtaking and the architecture of the building was beautiful.
Disliked: The small rooms felt a bit crammed but it was good for a short stay

Superb

Do not book a room...

Liked: Grounds are lovely however and the staff were friendly. Special shout out to the bar manager (I assume) who made a virgin mojito for my wife before closing the bar which was well made and he was really friendly.
Disliked: Had a room in the grange building which a mother building away from the main house. The room while clean was dated and badly in need of TLC, for example a towel holder hanging half off the wall. There had been a wedding that same night and guests were staying in the same building who sat outside on chairs taken from inside and were making a huge amount of noise right outside our window until 1am and started dragging tables and furniture around. Not a good nights sleep. The area just outside of our room (64) had a really strong smell of what I assume was weed. The next morning walking through the building chairs and empty bottles were left all over and left there for 2 days until we left. No water in the room either and had to buy a bottle for £5 at the bar to take back. When looking out the bedroom window there were old bits of broken furniture and beds just piled up against the wall. I presume they're doing some work in the adjacent building? Main house seemed fine and breakfast was good but I really can't see how this is a 4 star hotel. Perhaps the main building but where we stayed is borderline a hostel.