Auckland's Waitakere Estate - Heritage Boutique Collection Guest Reviews
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Write a review
Hani Sun, 4 May 2025
Very good
Liked: The staff were amazing, very helpful. Location is beautiful and on point. Will recommend to family.
Disliked: The smell in room 33 is very musty!!! It smelled like damp feet and toe jams.
Krista Thu, 1 May 2025
Superb
Anna888_s Wed, 30 April 2025
Be aware of the road...
Liked: The view was great
Disliked: 1. The road: It serpentine. Very hard to drive. Then just before we reached the hotel we found the road is closed and we have to go back from the other side of the road. 2. Shower really needs deep cleaning. We did not take a risk to take shower there. 3. Toilet also requires some better cleaning. But looks ok.
Rathod Wed, 30 April 2025
Good
Jackson Mon, 28 April 2025
Very good
Julia Sun, 27 April 2025
Cozy old fashioned, but not...
Liked: Lovely place. Lovely staff. And love the backstory of the hotel.
Disliked: We missed the turning to it first, and it was v dark to get there if arriving later. So maybe an extra light or two just near the ditches.
Lisa Sun, 27 April 2025
Beautiful but could do better
Liked: The view and the birds.. also loved the historical part of the building..
Disliked: Driveway was so scary and got my anxiety to its top level.. you need to system that allows 1 car at a time, like a sensor for cars and a stop go light, im surprised no one has had a serious accident. Also signed around the place needs updating, not very clear about where to go for reception. Some parts also dated and could do with an update. Bed rolled together in the middle, otherwise comfy.. rather noisy when other guests go past your room or use the stairs, restaurant menu needed more availability of different foods, we went to town both nights as nothing appealed to us. And tv channels were not great, how about having smart TV that people can cast to... we took our laptop but had to go back into town to buy an hdmi cord. Also a table on the deck to go with the chairs would be nice so you can sit out there, also if the TV could tilt, you could benefit sitting on the deck and still watch TV. But the BIGGEST ick for the place was THE DRIVEWAY, so dangerous in my opinion, you could do something better, it was scary when we where trying to leave and had a car coming in the opposite direction down, we had to back down a slim winding drive until we came across a small area we could pull over to to let the other car past..
Niranjan Sat, 26 April 2025
Pleasant
Charles Sat, 26 April 2025
Was an excellent stay and...
Liked: Everything
Disliked: Nothing
Cayenne Sat, 26 April 2025
Wonderful Waitakeri
Liked: The staff were great, the view was wonderful and the pool bracing.
Disliked: The bathroom can do with a bit of an upgrade.