W New York - Union Square

Spartan facilities. We expected better.

Liked: The cleaning staff on the 18th floor. They were really pleasant and accommodating. They did a great job. The location met our objectives as well.
Disliked: We stayed at the W Union Square in 2013, while accompanying our daughter who was looking at universities. What I remember from then were large art deco rooms with great amenities, and was a great place to stay- this was pre-Marriott days Things were a lot different this time; the staff repeatedly told us there had been substantial renovations since then ; this was quite apparent.Differences this time : 1) Room was smaller 2) No furniture with drawers ! 3) Niight stands were off shaped thing with no drawers, but with difficult to use electronics outlets on the side. 4) Not enough outlets to plug and charge devices. 5) Lighting controls were all black and difficult to use. 5) HVAC when set to 65 degrees seemed more like 74. 6) The bell man proudly showed us a karaf whereby we can go down the hall to get fresh water : basically, a flemsy glass things where a single glass be fitted into the mouth. Two nights into our stay, a got up at night to put my phone in silent mode, and ended up bumping my phone in to it; causing the karaf to shatter : broken glass everywhere, jagged edges pointing straight up - I could have been seriously injured. They could not of just put a few plastic water bottles each days ?7) only 1 pin with five smaller pieces of paper in the note pad. 8) poor water preassure in shower. 9) General lack of other things like magazines, shower caps, etc. 10) Restaurant closed for renovations- had been we were told for months. 11) lack of umbrellas when rained.I cloud go one.