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W New York - Union Square

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W New York - Union Square, 201 Park Avenue South, New York City, NY -(888) 420-1657
Area: Union Square - East Village
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3.9
HOTEL RATING: 
GOOD
3.9 out of 5 (368 Ratings)
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Hotel Description
Two blocks from the 14th Street - Union Square subway station, this downtown Manhattan hotel features brown accented rooms with a 42-inch flat-screen TV. Union Square is a 4-minute walk away. Downtown Chelsea is 1.4 miles away. Times Square is a 10-minute subway ride from the hotel.

Check-in time: 16:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
Other Amenities
` Meeting/Banquet Facilities
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Wheelchair accessible
` On-site parking
` kitchenware
` 24-hour security
` Concierge services
` Daily Housekeeping
` English
` Russian
` Spanish
` Non-Smoking Rooms Available
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Staff trained in safety protocol
` Car rental available
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Laundry services
` Non-smoking property
` Safety chain and/or latch on doors available
` Soundproof rooms available
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Cleaning products available
` Internet access (charges may apply)
` Wi-Fi available (charges may apply)
` Pets allowed (charges may apply)
` Wi-Fi available in public areas (charges may apply)

W New York - Union Square Guest Reviews

Overall Average Score: 
Good (3.9 out of 5)

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4

Very Good - 4.0 out of 5

Julianne, Voorhees

Very clean room. The front desk is very courteous and friendly. Would stay here again. Only issue I had was a trashcan was not provided in my room. Assuming cleaning staff just overlooked it.

Liked: Clean; friendly staff.
Disliked: Hipsters.

4.5

Wonderful - 4.5 out of 5

Ipek Mon, 7 July 2025

Superb

4.5

Wonderful - 4.5 out of 5

Tolgaba Fri, 4 July 2025

Superb

4

Very Good - 4.0 out of 5

Hannah Mon, 30 June 2025

Great location and staff.

Liked: Location
Disliked: Only that they were mid refurbishment so there was no restaurant/bar area to chill out in.

4

Very Good - 4.0 out of 5

Chris Sat, 28 June 2025

Very good

5

Exceptional - 5.0 out of 5

Gustavo Thu, 26 June 2025

Exceptional

5

Exceptional - 5.0 out of 5

Rahana Wed, 18 June 2025

Exceptional

3.5

Good - 3.5 out of 5

Michael Wed, 18 June 2025

Good

1.5

Poor - 1.5 out of 5

Caroline Mon, 19 May 2025

Will most likely never use...

Liked: Friendly staff, good size rooms, great location
Disliked: This has nothing to do with the W Hotel and more to do with Booking.com. It is very misleading when the reservation is a non cancellation room. Booking.com touts its price match guarantee, yet when I called them out on it, the price was not honored for the exact same room type and dates. Furthermore, DO NOT BOOK WITH BOOKING.COM if you are a Marriott Bonvoy member. They will not give you points for the room since the reservation was made through a 3rd party. No where in the reservation does Booking.com state that. I am very disappointed in this service.

4

Very Good - 4.0 out of 5

Jerry Wed, 14 May 2025

Very good

2

Disappointing - 2.0 out of 5

Mark Mon, 12 May 2025

Spartan facilities. We expected better.

Liked: The cleaning staff on the 18th floor. They were really pleasant and accommodating. They did a great job. The location met our objectives as well.
Disliked: We stayed at the W Union Square in 2013, while accompanying our daughter who was looking at universities. What I remember from then were large art deco rooms with great amenities, and was a great place to stay- this was pre-Marriott days Things were a lot different this time; the staff repeatedly told us there had been substantial renovations since then ; this was quite apparent.Differences this time : 1) Room was smaller 2) No furniture with drawers ! 3) Niight stands were off shaped thing with no drawers, but with difficult to use electronics outlets on the side. 4) Not enough outlets to plug and charge devices. 5) Lighting controls were all black and difficult to use. 5) HVAC when set to 65 degrees seemed more like 74. 6) The bell man proudly showed us a karaf whereby we can go down the hall to get fresh water : basically, a flemsy glass things where a single glass be fitted into the mouth. Two nights into our stay, a got up at night to put my phone in silent mode, and ended up bumping my phone in to it; causing the karaf to shatter : broken glass everywhere, jagged edges pointing straight up - I could have been seriously injured. They could not of just put a few plastic water bottles each days ?7) only 1 pin with five smaller pieces of paper in the note pad. 8) poor water preassure in shower. 9) General lack of other things like magazines, shower caps, etc. 10) Restaurant closed for renovations- had been we were told for months. 11) lack of umbrellas when rained.I cloud go one.

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W New York - Union Square 201 Park Avenue South, New York City, NY