W New York Times Square Guest Reviews
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Write a review
Lindsey Tue, 6 May 2025
More than enjoyable.
Liked: My experience at this Hotel was nothing short of AMAZING. The property was beautiful, and the staff were more than accommodating as they have gone over and beyond! I spent my birthday at this location, and they made it their duty to make sure I felt extra special!
Arghavan Mon, 5 May 2025
Very good
Ligu Tue, 29 April 2025
Exceptional
Liked: Superb location and amenities.
Ketan Sun, 27 April 2025
Stay at the W Times...
Liked: Good facilities and very quick lifts and access to things
Disliked: Had to switch rooms as the initial room I was given had a massive gap when sliding the bathroom door. Literally anyone else could see everything. Even the staff were quite surprised. Though that was only one day and the switch was made everything else was great, even had someone take care of my laundry after the usual hours of service. The whenever, whatever button on the phone is really useful and everyone I spoke to via there was always helpful.
Amro Sat, 26 April 2025
Superb
Bob Wed, 23 April 2025
Exceptional
Shannon Wed, 23 April 2025
Great location and views. Comfortable...
Liked: Location right in Times Square. Great view of Times Square. We stayed in marvelous suite - enough room for the four of us. Staff were helpful.
Rebecca Wed, 23 April 2025
Very good
Liked: Great location and good value
David Tue, 22 April 2025
fantastic stay in NYC, hotel...
Liked: great location, bar area, comfortable bed and pillows, fast elevators, great views. The room had sufficient clothes storage for our needs for a 6-night stay. Travelling as a family of 6 adults and one child, we booked two rooms -the hotel staff kindly ensured that the rooms were next to one another.
Disliked: some of the fittings in one room were not working correctly: a faulty light switch, door to bathroom did not slide open and closed easily, similarly with the blackout blinds which broke on our last day. The fittings in our other room were perfectly fine.
Peter Tue, 22 April 2025
Very good