W London Guest Reviews
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|0.3 miles from London centre|
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Phoebe Mon, 7 June 2021
Lovely experience, would stay again
Liked: The hotel is very Morden and the staff are very welcoming and kind! They take pride in the appearance of the hotel. Breakfast was lovely.
Disliked: Drinks in the bar were expensive but it is centre of London. However due to the price we only stairs for one. Also they take a £150 deposit in case you buy anything, you can just charge it to the room. It?s a good idea however the refund (if you don?t spend the £150) can take a couple days to hit your bank
Hodja Mon, 7 June 2021
Rachel Sun, 6 June 2021
Liked: Everything. Wow what an amazing stay and a weekend we won?t forget. Great location, every single member of staff were just absolutely wonderful and welcoming. We will be back
Disliked: Nothing to dislike.
Andrew Sun, 6 June 2021
OK but disappointing.
Disliked: Quality and size of the room.
Yeela Sun, 6 June 2021
Liked: Raffaella at the reception was extremely helpful and very professional
Matt Sun, 6 June 2021
Anonymous Sun, 6 June 2021
Matthew Fri, 4 June 2021
Very disappointed for reasons above...
Liked: The Guestroom was great - even if now a little tired as this is
Disliked: The Spa including the Sauna and Steam was closed during our Stay....!! This we learned only during our stay is shut on Mondays, Tuesdays, and also Wednesday mornings... There is a Gym that is card operated 24hr and works in isolation of the spa. The spa was clearly closed to cut costs as the hotel is quiet on these days. Given the Hotel only has one other public area of is own - ie the Bar and Restaurant area for Breakfast Lunch and Dinner it was even more disappointing to experience a closed Spa during our stay given that we were staying for a very special occasion and away for our usual busy schedules. Oh - there is a Burger & Lobster tenant F&B concession casual restaurant that is not run by W off the main Street downstairs - though this is not a Special Luxury Hotel dining experience as expected - given that there is a chain of approx 12 Burger and Lobster outlets in London... If you want a nice guest room and 1no Food and Beverage outlet only (for all meals and drinks) that is run by W Marriott - then this Hotel is for you. Though I'm afraid to say, having paid for the cost of staying in a Luxury London Hotel and expected the experience of this - however, for the reasons above, W Leicester Square fell well short of what my wife and I expected for our 'Special Occasion Stay' in this supposedly 5 Star Hotel.
Oliver Thu, 3 June 2021
Sophie Tue, 1 June 2021
Liked: The facility is clean and in a perfect location.
Disliked: The noise- at night we was kept up by the noise of the bar downstairs and we was on floor 6, there was also people walking round our floor who weren?t even staying in the hotel and were only in the bar and restaurant.