voco Times Square South New York By IHG Guest Reviews
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Anonymous Thu, 28 August 2025
Exceptional
Tameka Wed, 27 August 2025
Superb
Liked: The staff were very kind and helpful. Great location and the hotel was very clean
Disliked: N/a
Keenah Wed, 27 August 2025
Very good
Rosee Tue, 26 August 2025
Comfortable and central.
Liked: Nice rooms, comfortable beds. Clean and tidy. Staff were super helpful! Very central location.
Disliked: Extremely slow elevators. Faster to take the stairs. Also would be nice to restock the complimentary coffee and milk more often.
Ros Tue, 26 August 2025
Superb
Filipe Mon, 25 August 2025
Exceptional
Peter Sun, 24 August 2025
Superb
Victoria Fri, 22 August 2025
Staff make this place a...
Liked: The staff I encountered were all very smiley and friendly. My room was cleaned every day. When there was an issue with the smoke detector in my room, someone was sent up to fix it in under 10 minutes which was amazing. Great location for Penn Station and Times Square.
Disliked: I booked breakfast and I would have preferred a buffet breakfast instead of the a la carte options/vouchers system. The food was good. However, they *really* need new coffee mugs, they are all chipped and dirty and bring the standard down.You sometimes had to wait up to 10 mins for a lift, it was crazy. There are 25 floors so you can't really use the stairs!
Rochelle Fri, 22 August 2025
Good for what I paid.
Liked: The staff were so friendly.
Disliked: The rooms were a bit dated and the hotel could use a refurbishment. Also the breakfast that's included is very limited.
Analyn Fri, 22 August 2025
Not bad at all.
Liked: I like the location it was near to everything we need to see.
Disliked: It was too small and no coffee maker.