voco St Augustine Historic Area an IHG Hotel Guest Reviews
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0.8 miles from St Augustine centre |
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Donovan Mon, 22 April 2024
Had a wonderful stay,would recommend...
Liked: Breakfast was excellent. The location was great within walking distance to most important places.
Disliked: I have no complaints.
Jacqueline Fri, 19 April 2024
Very clean and a great...
Jennifer Mon, 15 April 2024
Beautiful and comfy
Liked: Beautiful hotel, great location, comfy bed
Disliked: The bathroom is oversized but the shower is incredibly small and hard to use.
Alphonso Sat, 13 April 2024
Exceptional
Liked: The customer service was great.I am planning on staying thereagain.I loved the area, the staff made me and my wife very comfortable.
Disliked: When I booked the hotel with booking. com.I received a text from booking. com, that something went wrong. and my motel feeWill be refunded. So i called Voco Hotel andMade a reservation. Then I received aEmail telling me my reservation was confirmed. When i arrived at Voco HotelI had two reserve confimation, so I had to cancel one of the resovation..
Verified Hotel Guest Fri, 12 April 2024
Liked: Shower head was nice. Beds were reasonably comfortable. Im going to include this here because I ran out of space below. We did not like the construction on the floor above us that started around 8:00 am, it was noisy.
Disliked: A/C cover broken, bathroom floor damaged, paint flaking off ceiling, cracked caulk around sink, poop stain on toilet seat. It was kind of funny that they charged an additional $25 on check in to cover damages when the room was already damaged. See above
Michael Fri, 12 April 2024
Very good
Daphne Mon, 8 April 2024
Excellent
Liked: Will be recommending
Verified Hotel Guest Sat, 6 April 2024
Liked: Location
Toni Sat, 6 April 2024
If we had hot water...
Liked: Great location on the beach side
Disliked: We had absolutely no hot water our entire stay! I asked the front desk and was told it would be “sometime this week” before it would be fixed.
Marc Mon, 1 April 2024
Very good
Liked: Cute place
Disliked: I like a cappuccino from room service in the morning, however there was no room service, the front desk offered to make one, but said they didn’t really know how. There is a nice picture of one on the website.