Ventura Beach Marriott

Horrible

Disliked: The refrigerator did not work at all and I asked multiple times to the staff and called them to fix it and they never did our food was spoiled and the drinks we brought were damaged so we had to order drinks through room service and still waited for the “engineer” to fix the fridge never happened totally unacceptable total waste of money and time to be in a room that didn’t have a working refrigerator absurd awful and totally wrongful

Pleasantly surprised & will return

Liked: Nice room, accessible shower, convenient to handicapped parking, great design aesthetic & location.
Disliked: King mattress in our room was a bit saggy. I room coffee was marginal.

It was utilitarian.

Liked: Nice but large looked abandoned but they are re modeling. The bar and lounge looked beautiful. The pool area was nice. It was just very large property.
Disliked: If I had known it was being remodeled I would’ve stayed elsewhere!

Delightful and elegant

Liked: Wonderful hotel, will definitely come back

Passable

Outstanding hotel

Liked: Outstanding staff and customer service
Disliked: Shower drain was clogged

Exceptional

very nice property, 4 star,...

Liked: Hotel interiors were very attractive, modern/updated and clean. Really liked the pool/garden area - loved the mini waterfalls and koi fish ponds - it was a beautiful, peaceful and relaxing setting. Only had breakfast at the hotel, but the eggs Benedict dish was excellent, the hollandaise was perfect and the dish came with a large side of fresh fruit - the berries were delicious. Rooms were very comfortable, ours was large and had a nice view of the pool area. Bedding was great, and the pillows were a mix of softer and firmer - so both my partner and I got a good nights sleep.
Disliked: No microwave in the room. coffee at breakfast, in a carafe, was not very hot and nearly undrinkable. waitress could not be located for quite a while after we ordered (10+ minutes) when my partner decided to eat breakfast after all.

Exceptional

Liked: everything seemed new, linens, bed etc