Valley River Inn Eugene/Springfield Guest Reviews
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Jeannette, Central Point Mon, 29 October 2012
Liked: Nice, clean room; bed was very comfortable.
Disliked: Parking; toilet didn't flush; TV control battery dead.
Dave, Milwaukie Mon, 18 June 2012
For the money we spent, there wasn't an exhaust fan in the bathroom. The varnish on the doors was still tacky and we didn't have a microwave oven or a small refrigerator. We will, probably, pass on a return visit.
Liked: The restaurant was on the river and the servers were gracious.
Tammy Thu, 16 March 2023
marvellous value for money
Liked: clean and great facilities
Amanda Wed, 1 March 2023
It was great, until it...
Liked: The room was beautiful and quite large. The staff was friendly, even messaged after check in to see how the room was and if I had questions or needs. The lobby smelled very pleasant and not over powering.
Disliked: The hotel caught fire, alarms weren't able to be heard from my room, fire trucks pulling in alerted to the issue. Stopped an employee walking by outside and asked what was happening, was told they were asking guests to step out of their rooms. Waited hours to go back in for belongings. Had to be escorted but was left with no instructions that the hotel was then closed and ask guests had to pack and leave. Until escort returned later. Feels almost as if they need to check and see if all guests made it out because my room was obviously NOT on their radar of emergency alerts and assistance. Calling the front desk to see about what was going on, they didn't know, had to process many things. Said my refund would be taken care of later. Didn't get any other info. Local news that evening said the hotel had relocated guests to other hotels. I had to arrange my own relocation and accommodations. Waiting for response from hotel or Booking.com regarding a refund of my unstayed time and my incidentals deposit made upon check in.
Terry Wed, 1 March 2023
Clean, quiet and comfortable!
Liked: Quiet and clean best describes our experience. Valley River Inn is conveniently located with many amenities to eat, sleep and shop if you need to. Our beds were great, pillows not so great for our needs. Our room contained a refrigerator but no microwave. A Keurig offers a taste of local roasted coffee, however if you are a tea drinker, you will need to run water through the machine once for hot water. The place met all our needs and the price was perfect.
Disliked: No microwave or flat pillows. We like a choice in the three pillows they place on the beds.
Joseph Mon, 27 February 2023
Superb
Liked: UPGRADED TO RIVER VIEW , NO CHARGE
Disliked: NOTHING
Steve Mon, 27 February 2023
Nothing special
Disliked: Needs some rehab
John Sun, 26 February 2023
Quality Property in Eugene
Liked: Quiet, nice facilities, restaurants nearby, hiking trail nearby
Disliked: There was a problem with the door lock mechanism in the room adjacent and it was very noisy as the guests couldn't get in and then the mechanism had to be changed. Need to let the adjacent guest know what is going on.
Terry Thu, 23 February 2023
Superb
Larry Thu, 23 February 2023
Superb
Jeffrey Wed, 22 February 2023
Exceptional
Callie Tue, 21 February 2023
nice location but not good...
Liked: Good location by the river
Disliked: The dog fee was higher than standard and they didn’t disclose up front ($40 for a night) and they also charged for parking. With these added fees, it was not a good value. The rooms were also loud.