Urban Yard Hotel

Good

Liked: Overall, it was good. Fantastic staff and it was just what I needed for one night for work, but it was 'just' what I needed. No frills and therefore it felt a little expensive. Would have loved usb sockets in the room.

Exceptional

Liked: Nice and clean room with all the comforts, and the personnel really friendly and helpfu.

It’s unfortunate but management or...

Liked: Rooms were clean and modern.
Disliked: Location is awful. Not safe. A good distance from clean comfortable area to walk around and to find places to eat.

Exceptional

Never again.

Disliked: Very noisy hotel. Can sleap at around 1 AM.Can not recomand it.

Superb

Liked: Staff was very helpful

Very good

This hotel was NOT safety!!!!!!

Disliked: I stayed here with my family from April 16th to 19th.On the last day at midnight, two men came into my room suddenly while we were sleepingeven though the door was locked!!!Surprisingly they opened my door with their card key.They instantly noticed their mistake, and went out without saying anything. So nothing happened.But after that happened, we couldn't sleep as well that night because we were very scared and stressed!! This is the first time I have been in such a scary situation at the hotel.!Do you imagine  HOW SCARY STRANGER COMING TO YOUR ROOM AT MIDNIGHT?（Addtionnally this area has lots of dangerous immigrants like alcoholics and tweakers.but everone comes to this hotel without seculity check.) In the morning, I told one of the receptionists this incident.She said " They mistook the room for your number. We assigned different cards.I already talked about this situation to my manager, so please send a message to him."Next day, my husband sent a message to the manager, but still no response!!I'm sure this manager is not  an honest person.I think that the minimum responsibility of the hotel  is safety, right?This hotel was NOT a safe place.Do not stay in this worst hotel!!

Very good