Name: Universal's Endless Summer Resort - Dockside Inn and Suites
Address: 7125 Universal Boulevard, Orlando, FL
Telephone: (888) 420-1644
Rating: 4.25

Take a chair for long...

Liked: Great location and modern facilities
Disliked: Over an hour check in, did not clean my room one day and large parties take over the hotel lounge with people sleeping on the floor as you try to relax.I logged a complaint and to date no response.

Exceptional

Disliked: Parking pay

Very good

Good

no good

Liked: Not much
Disliked: A lot

Loved our time here.loved the...

Liked: It was clean and well maintained. Good size pool and plenty of loungers. Regular universal buses which were a godsend. Upgraded to larger room which was amazing. Floor to ceiling windows and a view of Orlando and volcano bay.
Disliked: The lack of staff during busy check in times meant if you had a query you had to wait in the same long queue. There should be a separate bit for check in and queries for hotel guests.

Superb

Liked: We like the location and ease of navigating the property. We also like that the shuttle goes until CityWalk closes. Rooms are always clean, though they are starting to look worn down in some areas, specifically the bathrooms. Pool wasn't pleasant this last visit as there were a lot of unattended children everywhere. Lifeguards did their best to wrangle them all, but parents should really not rely on lifeguards to babysit. That's not their job. Overall, it's a decent place to stay when it's just us, or when we bring the whole family.
Disliked: I wish there was an option when checking in to tell the employee without being rude that that 10 minute speech about the property isn't necessary because we visit so often. We always listen to it all since we know it's part of their job, but when we arrive, we are ready to drop our bags and run to the park.

Disappointing

Exceptional

Liked: Everything
Disliked: Nothing

Nice hotel with good transport...

Liked: Location and transport services were excellent as was the pool. The food court had a good variety of reasonably priced offerings. Cocktails at the pool were excellent too. I would recommend this place for families heading to the Universal Parks as it was reasonably priced and well connected. We never waited long for a bus.
Disliked: It was quite a walk to and from the room... it's a BIG hotel. There seemed to be no air conditioning in the gym which was uncomfortable. The hotel policy of needing physical copy of ID was quite annoying. Lines for reception were long at times and not all desks were staffed at peak times. Facilities for ECVs and wheelchairs on the transportation need a review as the priority and the sheer volume of space needed for them (and their families) is not really an efficient process. It may be better to consider dedicated transport on request? Just an idea. Quite often some of the transport was on regular coaches rather than the usual bus, and these coaches can't even take the ECVs and wheelchairs.